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Zeigler Subaru of Lafayette

Lafayette, IN

Overview
Employees
Reviews
Vehicles
4.6
1,619 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,619 reviews

September 07, 2022

It was a pleasure to do businesss with Bob Rohrman Subaru. Justin Dunn did a great job of explaining the process and keeping me updated at each stage. We were so pleased with the entire process that w More

by JPNEMACHECK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Fisher
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Sep 08, 2022 -

Zeigler Subaru of Lafayette responded

Wow, thank you so much for the kind review! Justin & the team are truly grateful for your business and hope you enjoy your new vehicles. Take care and thanks again, from all of us here at Bob Rohrman Subaru!

September 04, 2022

Very prompt and clearly explained the problem. They even took photos of the damage under the hood. More

by KLE8
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
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Sep 07, 2022 -

Zeigler Subaru of Lafayette responded

We're so glad we had the opportunity to assist you. Thanks for visiting Bob Rohrman Subaru and please don't hesitate to reach out if we can be of service again in the future!

September 03, 2022

Dealership was top notch very friendly and clean, would not hesitate to return in the future. More

by PEDECK3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlynn Hayward, Tim Archer
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Sep 06, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your review! We look forward to seeing you next time at Bob Rohrman Subaru!

September 03, 2022

Always courteous friendly and helpful, never had an issue with anything. I’ve felt with John Pilatz over the years and he has always taken good care of us. More

by JOHNSCOWBOYS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Archer
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Sep 06, 2022 -

Zeigler Subaru of Lafayette responded

We're happy you feel that way and enjoyed the visit with John at Bob Rohrman Subaru! Thank you for being part of our family!

September 02, 2022

O always feel so welcome. Jeff Young is a great subaru brand representative and brings great credit to the dealership. More

by MMATTINGLY0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Branch
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Sep 02, 2022 -

Zeigler Subaru of Lafayette responded

We appreciate your kind words and five-star rating for Jeff and the team! Thank you for choosing Bob Rohrman Subaru!

August 31, 2022

Always recommend u do repairs that aren’t necessary just to run up the bill I’m on social security n can’t afford unnecessary repairs More

by TRAINART2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
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Sep 01, 2022 -

Zeigler Subaru of Lafayette responded

Hi, We regret to hear about these concerns and appreciate you bringing them to our attention. We assure you that we take this feedback to heart and would like to discuss this with you in more detail to better address the situation. Please reach out at your earliest convenience. Thank you, Brad Belaire - General Manager - 765-449-8100

August 31, 2022

The requirement to submit this review with a minimum of 15 words is challenging when my experience with Rohrman Subaru’s Service Department left me SPEECHLESS. This team is WORLD CLASS! More

by RohrmanSubaruService#1Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karson Kyhnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Joseph Bond, Matthew Spence, Cory Collins, Faythe Rush
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Sep 01, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Bob Rohrman Subaru Team

August 29, 2022

Friendly service department with a nice waiting area. Everything went as planned and we were very satisfied with the service. More

by RWOJNAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spence
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Aug 31, 2022 -

Zeigler Subaru of Lafayette responded

Thanks for taking the time to review your recent visit with us here at Bob Rohrman Subaru! We appreciate the positive feedback and hope to see you again next time!

August 29, 2022

I don’t trust anyone at this dealership based on my experiences with multiple vehicles. Do yourself a favor and don’t do business with them. More

by HAWKINSJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
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Sep 01, 2022 -

Zeigler Subaru of Lafayette responded

Hi - I'm disappointed to hear this feedback and would like the opportunity to discuss it with you in greater detail. If you have a moment, would you please contact me directly? Thank you, Brad Belaire - General Manager - 765-449-8100

August 29, 2022

When the service specialist tells me how to rate them, I tend to do the opposite. When I rate a company I’m going to use my own opinion. More

by ALISA_LUDLOW_110
Recommend Dealer
No
Employees Worked With
Joseph Bond
Report | Print
Sep 01, 2022 -

Zeigler Subaru of Lafayette responded

Hi Alisa, thank you for taking the time to share your review. We're sorry to see your feedback and would like the opportunity to discuss this with you further. Thanks, Brad Belaire - General Manager - 765-449-8100

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