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Zeigler Subaru of Lafayette

Lafayette, IN

4.6
1,618 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,618 reviews

September 14, 2022

The customer service from Matthew who originally helped me was good. He was friendly and ran though the services to be done on my car in detail. However, when I went to pick up my car, I didn’t like being More

by Strider87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Bond
September 14, 2022

GREAT COMMUNICATION AND STATUS UPDATE AND QUICK SERVICE. DEFINITLY RECCOMMED TO OTHERS FOR FURTURE PURCHASE. More

by MALLORY.BENNETT1321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the fantastic review, Mallory! We appreciate you recommending us to others and look forward to seeing you again next time here at Bob Rohrman Subaru!

September 14, 2022

The technician was very thorough in documenting an issue with my tires that were purchased at another local car shop. More

by Afrist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience! We appreciate the excellent rating and hope we have the opportunity to serve you again in the future. Take care! - The Bob Rohrman Subaru Team

September 10, 2022

Excellent service from appointment to reminders. Very courteous and accommodating. Top shelf customer care and quality of work. More

by TJWILKEN2101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Bond
Sep 12, 2022 -

Zeigler Subaru of Lafayette responded

Thank you, TJ! We appreciate the kind feedback and five-star rating! See you next time! - Bob Rohrman Subaru

September 08, 2022

My vehicle was not returned back to SIA in a timely manner. Also they told me I would get a free car wash coupon, it was even on the receipt and they still didn’t give me one. More

by SMCMINN12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I can’t remember the girls name at the service desk
September 08, 2022

very friendly staff. Very good communication. quick, and easy. Would recommend subaru to my friends and family. More

by MIKALAMARIE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Spence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate your business and hope to see you again next time here at Bob Rohrman Subaru!

September 08, 2022

Friendly fast service! ! Great waiting area and play area for kids!! Snacks and water were a pleasant surprise in waiting area! Super happy with whole experience! More

by ANGEL9974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faythe Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karson Kyhnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Dunn
Sep 09, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Bob Rohrman Subaru and we hope to see you again next time!

September 07, 2022

It was a pleasure to do businesss with Bob Rohrman Subaru. Justin Dunn did a great job of explaining the process and keeping me updated at each stage. We were so pleased with the entire process that w More

by JPNEMACHECK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Zeigler Subaru of Lafayette responded

Wow, thank you so much for the kind review! Justin & the team are truly grateful for your business and hope you enjoy your new vehicles. Take care and thanks again, from all of us here at Bob Rohrman Subaru!

September 07, 2022

I always have a great experience with Rohrman Subaru. Jenny Scott is an exceptional service advisor: professional, knowledgeable, courteous and kind, efficient, great communication skills. She gives me More

by RNTLC2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown service technicians
Sep 08, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting Bob Rohrman Subaru with your service needs! Jenny & the team are honored to receive your support and look forward to your next visit!

September 07, 2022

The shop was very clean. Staff is very nice and patient. Nice play center for little kids while waiting for service! More

by 61010TAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Zeigler Subaru of Lafayette responded

Thanks for the five stars! We're honored to hear that your visit with us here at Bob Rohrman Subaru was such a positive one. We hope to see you back for all of your future automotive needs!

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