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Zeigler Subaru of Lafayette
Lafayette, IN
1,618 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers.
Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,618 reviews
July 29, 2023
I recently drove over an hour to look at an Acadia and was immediately approached by Taylor Rice and had the absolute best experience with him and then we had to deal with Joe Shane who claimed to be the was immediately approached by Taylor Rice and had the absolute best experience with him and then we had to deal with Joe Shane who claimed to be the manager but their website just shows him as a Team Lead. He was extremely condescending, rude, laughed at me, refused to give me the name and the phone number of the "only man above him in charge" and told me I would need to get it from their website. I asked him 3 times for his name and number and he told me even his boss told him to tell me to get it from the website and not give it to me. I wrote his name down so that I could remember and with a smirk he said "you can write my name and number down all you want" I was honestly shocked and disgusted with how I was treated. He made a degrading comment about the amount of the monthly payment we could afford as he was clearly upset that we were offended by the trade in offer and that how they do not negotiate on any of their car prices as they are priced to sell. Do not waste your time with this dealership. More
by megcheuvront
Employees Worked With
Joe Shane
July 24, 2023
I’ve had my 2020 Ascent in service for the same issue 9 or 10 times now. They can’t figure out what’s causing it and now just want to give the car back to me without finding the issue or fixing it. This or 10 times now. They can’t figure out what’s causing it and now just want to give the car back to me without finding the issue or fixing it. This has been going on for over 7 months and we are getting nowhere and now they aren’t even trying to help. More
by JACQUELINE92182
Verified CustomerEmployees Worked With
Cory Collins
June 22, 2023
Lost one star because they had limited inventory of the model trim package I was looking for. model trim package I was looking for. More
by Sharyl1204
May 07, 2023
The dealership was very clean, friendly, prompt. Alyssa was my saleswomen and she was amazing. I would recommend her to anyone. Alyssa was my saleswomen and she was amazing. I would recommend her to anyone. More
by COOMLERM
Employees Worked With
April 12, 2023
My car is still having issues & I can't miss any more work. Been in the shop twice. They also replaced items that did nit need replaced bc they were new when i got the car. The key fob started messing up work. Been in the shop twice. They also replaced items that did nit need replaced bc they were new when i got the car. The key fob started messing up too after it was in service for a week. More
by TDRAGOO06
March 31, 2023
Went with my son to purchase a car. The salesman was very nice. But his manager hood winked my son into purchasing gap ins and the warranty!! When I asked to see the financials of the p The salesman was very nice. But his manager hood winked my son into purchasing gap ins and the warranty!! When I asked to see the financials of the purchase he talks over me and kept telling my son to just sign here on the IPad. We both learned a hard lesson today. Scummy finance car managers still exist!!! Would never go back to this dealer. More
by Marianne
March 28, 2023
Always professional, extremely courteous and go the extra mile. I recommended them for all service with your Subaru. mile. I recommended them for all service with your Subaru. More
by Jcrascon777
March 27, 2023
The customer service was pleasant. I was out and on the road in no time at all. I was out and on the road in no time at all. More
by binnybeatz
Employees Worked With
March 26, 2023
Staff were fantastic and explained the service process well. They made sure to keep me informed and provide updates. They ensured I knew my options and had okay'd a course of action prior to them doing an well. They made sure to keep me informed and provide updates. They ensured I knew my options and had okay'd a course of action prior to them doing any work on the vehicle. The waiting room was well lit and clean and there were even free snacks and coffee. Prices seemed reasonable for other service centers in the area. More
by Jane D
Employees Worked With
