Zeigler Subaru of Lafayette

Communication was not the best regarding the status and schedule of our service and the return of our vehicle being extended and not having our vehicle over the weekend. Vehicle was scheduled for recall s schedule of our service and the return of our vehicle being extended and not having our vehicle over the weekend. Vehicle was scheduled for recall service and was supposed to be completed on Friday, 3/20 but was not completed until Monday, 3/23. More

Our shopping experience was fantastic throughout every phase. Our Salesman Marty was very knowledgeable but also upbeat and colorful. We enjoyed everyone we came into contact with and are fully satisfie phase. Our Salesman Marty was very knowledgeable but also upbeat and colorful. We enjoyed everyone we came into contact with and are fully satisfied with the whole experience. More

It was Day 2 for changing their hours so we did have a long checkin line. My appointment was for 8:30 & nobody called me to let me know they wouldn’t be open until 10:00am. On a positive note, the emplo long checkin line. My appointment was for 8:30 & nobody called me to let me know they wouldn’t be open until 10:00am. On a positive note, the employees were very cordial & the GM was very visible trying to to rectify the situation. More

oil change and tire rotation routine Care and friendliness of staff was very appreciated. Provided routine oil change and tire rotation ,. with already busy schedule. . I walked through Care and friendliness of staff was very appreciated. Provided routine oil change and tire rotation ,. with already busy schedule. . I walked through the door, with no appointment and they worked me in' More

could not have been better served went out of their way at a busy time to get me in and service completed in a timely manner...they did not have an opening when I arrived, but knowing went out of their way at a busy time to get me in and service completed in a timely manner...they did not have an opening when I arrived, but knowing I drove an hour they found a way More

Everyone was very helpful and friendly. April Wilson provided excellent service and answered my questions Thanks for the extra key I enjoying driving my car provided excellent service and answered my questions Thanks for the extra key I enjoying driving my car More

April was very knowledgeable and helpful. She was right on point with the vehicle I was buying. I will definitely refer April and give her 100% on her expertise. on point with the vehicle I was buying. I will definitely refer April and give her 100% on her expertise. More

Since expansion service has gotten sloppy. Seems to be no reliable process for handling questions about work done and in returning vehicle to owners. My vehicle was taken by another customer b Seems to be no reliable process for handling questions about work done and in returning vehicle to owners. My vehicle was taken by another customer by mistake and returned. I had to wait for paperwork and when asking questions I got pretty much no answers just stares. I am an unhappy customer. More

Excellent treatment and work The service was very good and Tori was very pleasant. I really did not have contact with anyone but Tori. The problem that brought me in turned out t The service was very good and Tori was very pleasant. I really did not have contact with anyone but Tori. The problem that brought me in turned out to be the gas tank lid was not closed properly . More

We were there for our 2 month service. There were no problems with our vehicle, and we got to have a really nice visit with Josh Gray.. Now if you could just move your dealership to Leban There were no problems with our vehicle, and we got to have a really nice visit with Josh Gray.. Now if you could just move your dealership to Lebanon to shorten our drive. LOL More