Back

Zeigler Subaru of Lafayette

Lafayette, IN

4.6
1,633 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
Contact Dealership

1600 S Creasy Ln

Lafayette, IN

47905

Directions

By Type

Showing 1,633 reviews

May 04, 2020

Josh Grey was good, respectful and very helpful. Will only buy a car from Josh. He made the buying process easily and efficient. Thank you More

by JSTERGAR98
Recommend Dealer
Yes
Employees Worked With
Joshua Gray
May 05, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind comments - Josh will be so happy to hear them! Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we look forward to seeing you again in the future!

May 02, 2020

Marty was very knowledgeable, efficient and detailed with his answers. He throughly explained all of vehicles functions and term levels. I will definitely refer Marty as a top salesman. Very good lease with More

by Efrein
Recommend Dealer
Yes
Employees Worked With
Marty McGlothlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for taking the time to leave us a review! We're glad you enjoyed working with Marty and we'll be sure to pass along your kind comments to him. Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we hope you're loving your new Subaru so far - take care and please don't hesitate to reach out if there's anything else we can do for you!

May 01, 2020

I brought my car in. I was told one price. When we went to pick it up. Was told a much higher price. It got taken care of. But ridiculous Also the girl told us to text anytime we needed & she never respon More

by JOHNDEBHIATT
Recommend Dealer
No
Employees Worked With
Girl in service.
May 05, 2020 -

Zeigler Subaru of Lafayette responded

Hello – we apologize for the miscommunication and appreciate you working with us to get it sorted out. We also appreciate you taking the time to share this feedback and will be addressing it with the appropriate team members. If there’s anything else about your visit that you’d like to discuss with us in greater detail, please don’t hesitate to give us a call at 765-588-9583 and ask to speak to our Service Manager, Karalee Sollars. Thank you.

April 30, 2020

John was very understanding of situation we were in with our previous Subaru. Worked with us to get something that we like and last us unlike our previous subaru. More

by CHRISKOEBCKE
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We're glad John had the opportunity to help you out, and we hope you're loving your new Subaru so far. It was a pleasure working wtih you and we hope we'll be seeing you again in the future - until then, take care and please don't hesitate to reach out if there's anything else we can do for you!

April 29, 2020

Another nightmare experience Third time in a row we have taken our Subaru to have it serviced at this dealership, and what a nightmare again. The two hour appointment which starte More

by MJJURA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know-she just started working there
May 01, 2020 -

Zeigler Subaru of Lafayette responded

Hello – we’re sorry to hear about this and appreciate you taking the time to share these comments. We will certainly be taking your feedback into consideration as we look for ways to make the service we provide to our customers more efficient. If there’s any additional feedback you’d like to discuss, please don’t hesitate to reach out directly. Thanks for being patient with us.

April 29, 2020

2 recalls done done in a timely matter. 1 lady checked 2 recalls done done in a timely matter. 1 lady checked us in other lady took care of the service & oil change time 2hr. 30min. were excellent & More

by awards@jeranny.com
Recommend Dealer
Yes
Employees Worked With
Service depart. only 2 Ladies were great & Friendly
May 01, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! We appreciate you coming to visit us here at Bob Rohrman Subaru, and we look forward to seeing you again in the future!

April 28, 2020

Great The service is still great! Communication still is difficult. I strongly suggest management raise the pay of all the women on the floor interacting wi More

by BARRETT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All service employees!
Apr 29, 2020 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this feedback - we will be passing it along to our team. Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we look forward to your next visit. Take care!

April 27, 2020

Great service Was very pleased with the work done recently. Great value and even got a loaner car while mine was in the shop. Would love to give a big thank you to More

by KW0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie
Apr 28, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for taking the time to leave us a review - we'll be sure to share with Kenzie! We appreciate you being a part of the Bob Rohrman Subaru family, and we look forward to your next visit!

April 25, 2020

Above and Beyond in a Crazy Time I contacted several dealerships online to inquire about a vehicle I was searching for. Only Mark Cravatt, at Bob Rohrman Subaru responded by directly More

by BRETTKRIEBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cravatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Zeigler Subaru of Lafayette responded

Thank you so much for taking the time to share your experience! We're glad Mark was able to help you find the vehicle you were looking for, and we'll be sure to share your kind comments with him. Your business is greatly appreciated by all of us here at Bob Rohrman Subaru, and we hope we have the opportunity to work with you again in the future - take care and please don't hesitate to reach out if there's anything else we can do for you!

April 24, 2020

Car was serviced, everything was checked out. The only thing that bothered me was that no one wore a mask except me and other customers.. More

by ITSLUCKY55
Recommend Dealer
No
Employees Worked With
Service personnel
Apr 27, 2020 -

Zeigler Subaru of Lafayette responded

We appreciate you taking the time to share this feedback. The health of our community is our top priority, and we’re taking the necessary steps to ensure a safe environment for our staff & customers, including thorough cleanings of our facilities, adhering to the recommended six feet of social distancing, and adjusted schedules and hours of operations to limit the amount of people in our facilities at any one time. While we’re confident in these precautions, we’re also open to the thoughts and concerns of our customers and will be sharing your comments with our team. If you have any questions, please don’t hesitate to give us a call – we’d be happy to discuss with you in greater detail. Thank you.

...
135
...