Zeigler Subaru of Lafayette

Very friendly and treated me like a human being and NOT like a burden👍🏻👍🏻👍🏻Also very knowledgeable staff and the waiting area is SECOND to NINE!! like a burden👍🏻👍🏻👍🏻Also very knowledgeable staff and the waiting area is SECOND to NINE!! More

Okay. No problem. Serviced as directed. Received oil change and recall job. Received list of jobs that need to be addressed in the near future. Will make appointment. Serviced as directed. Received oil change and recall job. Received list of jobs that need to be addressed in the near future. Will make appointment. More

A Great Place to Buy a Subaru! Having purchased a new Outback in 2018 from John Pilatz at Bob Rohrman Subaru, it only made sense to return when it came time to purchase another Suba Having purchased a new Outback in 2018 from John Pilatz at Bob Rohrman Subaru, it only made sense to return when it came time to purchase another Subaru, this time a "Legacy"! John and the entire dealership staff are great to work with and we highly recommend them...it's well worth the drive to Lafayette, IN. Thanks again John for all of your help. More

Very clean and friendly atmosphere. Marty was very personable,positive and helpful. He and Avery were very quick with the approval response and got me in a vehicle I absolutely love ! personable,positive and helpful. He and Avery were very quick with the approval response and got me in a vehicle I absolutely love ! More

I have leased couple cars and now I bought the xl outback which I am in love with ut also just bought my wife 20 forester sport unfortunately she still in the hospital due tl her back surgery outback which I am in love with ut also just bought my wife 20 forester sport unfortunately she still in the hospital due tl her back surgery she did pick it out she won't be able to driveit for awhile She loves it. Dianna said ask the one in the pink pants we're s her 6 month's oil lol as well as April was. Amazing your whole team . So FYI we have 2.more kids waiting Subarus Thank you for everything More

Had a great car buying experience with Marty at Bob Rohrman Subaru. He was super knowledgeable in differences between each model and trim, down to the mechanics of how the AWD works and how Outbacks ar Rohrman Subaru. He was super knowledgeable in differences between each model and trim, down to the mechanics of how the AWD works and how Outbacks are different than other AWD vehicles. Couldn’t have asked for a better experience! More

Dealing with Marty McGlothlin Everything was excellent. There was a miscommunication since it was during the COVID-19 lock down, but once that was cleared up, everything was specta Everything was excellent. There was a miscommunication since it was during the COVID-19 lock down, but once that was cleared up, everything was spectacular. Laura Arellano did the original "finding" me and she was terrific too. Then I was turned over to Marty McGlothlin for the "negotiations". He was straightforward and upfront about everything. The online information was exceptional too. The vehicle was in my price range, and it met my special needs (space for carrying a hunting bird in winter). I was pretty sure from the photos and information online, so I was probably an "easy sell". The whole process took about a day from first onsite visit to trade-in to driving home with the new vehicle. Thanks, see you again in about 10 years! ;) More

Poor service This is the third visit to the shop (for different reasons) in the last two months. The very first visit was due to tire pressure dropping substantia This is the third visit to the shop (for different reasons) in the last two months. The very first visit was due to tire pressure dropping substantially. I dropped my vehicle off and when i picked it back up, the technician stated that there was nothing wrong with the tires. In less than a week later, the psi dropped in the same tire i was concerned about by 8 PSI and then had to work with them during the covid restrictions only for the next technician to find a Large nail in the tire. I don't know how the first technician missed this but atleast the second trip was successful. Then this last trip was for the routine maintenance plan of my leased vehicle. I was notified that the vehicle was ready for pickup and discovered that the glove box was sitting on the floor of the vehicle. I went back and asked for a technician to put it back together, only to discover that the cabin air filter had been removed but never replaced per the maintenance plan. It was extremely discouraging with all the issues that I have recently experienced with a Dealer Service Center. More

Would give zero stars if allowed. Horrific customer service. Had my car for 4 hours. Was told would need to order a part. Upon picking up my vehicle found that they had the part in stock (passenger sid service. Had my car for 4 hours. Was told would need to order a part. Upon picking up my vehicle found that they had the part in stock (passenger side mirror) but did not install it. Had to schedule another appointment and then will have to take it to another location myself to have it painted! Waste of my time and very expensive. After this repair will never take my Subaru there again! More