Zeigler Subaru of Lafayette

Great polite service and a terrific deal. April did an outstanding job answering my questions. Highly recommend purchasing from her. Love the new Crosstrek. Thanks! outstanding job answering my questions. Highly recommend purchasing from her. Love the new Crosstrek. Thanks! More

April was absolutely amazing in answering our questions and moving quickly to get us into new leases. We will definitely be seeing her next time! and moving quickly to get us into new leases. We will definitely be seeing her next time! More

April went above and beyond to make sure everything was perfect. She even took care of my transportation issues on her day off. Outstanding service! perfect. She even took care of my transportation issues on her day off. Outstanding service! More

Service Team is Extremely Helpful The service team has always been extremely helpful with any questions and/or service I've had/needed. the best place to go in the Lafayette area for The service team has always been extremely helpful with any questions and/or service I've had/needed. the best place to go in the Lafayette area for service. More

Express Service is not Express When Subaru bought that new service center for Bob, Express was no appointment, pull right in for oil change etc and the first time I did it went fast When Subaru bought that new service center for Bob, Express was no appointment, pull right in for oil change etc and the first time I did it went fast and smooth. Second time (less than a year later) the girl behind the counter talked at me like I was evil incarnate as how dare I pull my car in here without an appointment. It took 2 months to finally get an appt. time that worked for me (no fault on Rohrman) and I was on time. Austin asked if I wanted a car wash, told him as long as that is included, he said yes, I asked how long all this would take and he said 45 minutes. Just shy of 2hr.s my car was done but not washed. If you tell me it will take 45mins then I consider 1hr acceptable. If I set up an appointment for 10am, would you still let me in if I showed up at 11?? Stop calling it "Express"! More

Not good. I went in because my tire pressure light had been on. They claimed to have fixed it, but it has still been on for over a week. When told about the continued problem, I received no response. been on. They claimed to have fixed it, but it has still been on for over a week. When told about the continued problem, I received no response. More

The whole process of buying was smooth and enjoyable. April Wilson was very professional and helpful in finding the right model, explaining the options, and finally the paperwork. Thank you April. April Wilson was very professional and helpful in finding the right model, explaining the options, and finally the paperwork. Thank you April. More

Overall very good I was disappointed that only one employee in the entire building, that I saw was wearing a mask. Very disrespectful. The gentleman who washed my car d I was disappointed that only one employee in the entire building, that I saw was wearing a mask. Very disrespectful. The gentleman who washed my car did have a mask on. More

Marty was awesome! Very helpful when it came to understanding and patience. Calm, cool and collected when I bought my first, of many, Subaru. Thanks Marty! understanding and patience. Calm, cool and collected when I bought my first, of many, Subaru. Thanks Marty! More

I do not like this company Once in Lobby staff of this company was not social distancing! I had to make a return trip due to staff had not reset the mileage gauge! Could not re Once in Lobby staff of this company was not social distancing! I had to make a return trip due to staff had not reset the mileage gauge! Could not receive paperwork due to computer problems! More