Zeigler Subaru of Lafayette

This dealership could use a little more organization in the service department. Double checking their work would avoid problems for customers. It’s not always bad. the service department. Double checking their work would avoid problems for customers. It’s not always bad. More

Came in to get my oil changed and Karalee and her team took great care of my car! Work was done in a timely manner and everyone was super friendly! Bob Rohrman Subaru is EXTRAordinary! took great care of my car! Work was done in a timely manner and everyone was super friendly! Bob Rohrman Subaru is EXTRAordinary! More

60,000 Check-Up From start to finish, the Service Dept made this a very easy experience. Quick check-in, with an explanation of what was going to be done, the use of From start to finish, the Service Dept made this a very easy experience. Quick check-in, with an explanation of what was going to be done, the use of a loaner vehicle - since it was anticipated that service would take 2 days - and quick check-out! More

April was amazing to work with! She made everything super easy and knew what she was talking about. Thank you so much, April, for your help! I love the car and couldn’t be happier! easy and knew what she was talking about. Thank you so much, April, for your help! I love the car and couldn’t be happier! More

I was able to get my car in for a low tire pressure. The service department evaluated and found the cause. Replaced the tire and had the car ready in no time. I love the prompt service!!! service department evaluated and found the cause. Replaced the tire and had the car ready in no time. I love the prompt service!!! More

April was very helpful and informative. She answered all of our questions, and helped us pick great cars. She had everything ready very quickly so we haven't had to wait long for anything! of our questions, and helped us pick great cars. She had everything ready very quickly so we haven't had to wait long for anything! More

I had an oil change appointment on 6/23/20 for my Outback. I was appalled that NO ONE at Bob Rohrman Subaru was wearing a mask. That is unacceptable given the current COVID 19 health concerns. No Outback. I was appalled that NO ONE at Bob Rohrman Subaru was wearing a mask. That is unacceptable given the current COVID 19 health concerns. No one in the service department or waiting area or sales area of the dealership had one on. An oil change sticker was not put in my windshield like usual either. I will take my Subaru business and service else where from now on. I took my Honda for the same oil change service the next day to a dealership in Avon. They were so much better with regards to welcoming me, following up while my vehicle was getting worked on, and everyone was weak mask. They talked to me in person instead of calling me. They had plastic coverings on my seat and steering wheel too. It was so much better. More

There was quite a bit of hassle getting a final price for my vehicle. The manager advised that he "isn't the type of guy" who is going to make a customer haggle for a good price. Yet we went back and forth f my vehicle. The manager advised that he "isn't the type of guy" who is going to make a customer haggle for a good price. Yet we went back and forth for hours trying to get the lowest price we could. The sales staff and manager were both nice throughout the process however. My new vehicle was damaged upon delivery which was frustrating, but this was remedied in a timely manner. Overall the process took longer than I would like. More

Recall Only time to use facility is if it is a recall of mandated Subaru dealer repair. Will not use dealership.for anything else.I will not purchase from h Only time to use facility is if it is a recall of mandated Subaru dealer repair. Will not use dealership.for anything else.I will not purchase from here in the future either. More

Great dealership with good service. Even washed my car for free. We bought our 2016 ford flex from them a few months ago an this was the free oil change. for free. We bought our 2016 ford flex from them a few months ago an this was the free oil change. More