Zeigler Subaru of Lafayette

Picked up a Nissan Pathfinder from this dealer and the customer service was great, but the day after I took the car home I began to have issues with the vehicle. Took the car into Nissan only to find out customer service was great, but the day after I took the car home I began to have issues with the vehicle. Took the car into Nissan only to find out the transmission needed $2000 worth of work. When I called to talk to the sales rep he stated he would have the manager call me back which didn’t happen until I called back repeatedly. I was told that there was nothing they could do because the car was as is. I understand that the car was as is, but any respectable dealer should sell reliable vehicles or disclose any issues with the vehicle they are selling you. I am a father of 3 kids so having my kids in a reliable and safe vehicle is important. They didn’t care about that and It says a lot about the way they do business and I don’t recommend anyone doing business with them. More

Staff is friendly, efficient and knowledgeable. Communication was good and repairs were completed in a timely manner. Waiting area is neat and clean. This is my second Forester and I love this mode Communication was good and repairs were completed in a timely manner. Waiting area is neat and clean. This is my second Forester and I love this model. I would buy another Subaru when shopping for my next vehicle. More

I brought my car in for a recall notice and scheduled an appointment. When I arrived several says later I was told the repair person who would do the wok wasn't there on the day my appt. was scheduled. So I appointment. When I arrived several says later I was told the repair person who would do the wok wasn't there on the day my appt. was scheduled. So I had to wait a week to get it done. This should not happen. The work was done on time though and no difficulties. Thanks, More

The service consultants were amazing. They were all so friendly and answered any questions I had. The pricing for service seemed pretty standard (they’re all outrageous). friendly and answered any questions I had. The pricing for service seemed pretty standard (they’re all outrageous). More

Staff were so friendly and helpful. Kenzie communicated with me throughout the service period and went out of her way to make my visit efficient and pleasant. I also felt all precautions were being taken t with me throughout the service period and went out of her way to make my visit efficient and pleasant. I also felt all precautions were being taken to keep customers and staff safe during the pandemic. More

John did everything on his end to make it easier on me since I did not have much time or money. Everything but a full walk around of the car and we missed a major side swipe damage on the car. But it was since I did not have much time or money. Everything but a full walk around of the car and we missed a major side swipe damage on the car. But it was cosmetic I hope. No fault to him but I do not have the title paperwork yet and my check engine light is already on. But it is what it is with used cars I guess. More

Friendly atmosphere. Accommodating for out-of-town customers. Have cars online to help preshop. Clean showroom and waiting area. Plenty of staff to answer questions quickly. customers. Have cars online to help preshop. Clean showroom and waiting area. Plenty of staff to answer questions quickly. More

I’ve leased my last 3 cars from this dealership, Shane has always done an exceptional job.. He is very personable, knowledgeable and really cares about helping me. From the first contact to me driving awa has always done an exceptional job.. He is very personable, knowledgeable and really cares about helping me. From the first contact to me driving away with my new car Shane is always there making sure everything goes smoothly. Until recently I’ve never had to deal with the service department, Kenzie did an awesome job taking care of me.. More

April was so friendly and really worked with me getting the deal that I needed! She as called to see how I like my new car. the deal that I needed! She as called to see how I like my new car. More

April was very Professional and polite, She went above and beyond in making the whole process quick and painless. Very happy with everything and love the new Legacy! and beyond in making the whole process quick and painless. Very happy with everything and love the new Legacy! More