Zeigler Subaru of Lafayette

Really disappointed to pay 65 dollars for something that didn’t fix anything for me . And the. Be expected to pay another 310 dollars . I paid for a reprogramming that didnt work then was expected to pay fo didn’t fix anything for me . And the. Be expected to pay another 310 dollars . I paid for a reprogramming that didnt work then was expected to pay for a new key for 240 before tax then pay another 65 to program a new key . That’s not acceptable in my opinion. More

Everyone we worked with was fantastic. Our salesperson, Robert Ramirez, was a great person to work with and was very helpful. He worked with us for approximately two months to find the right vehicle for u Robert Ramirez, was a great person to work with and was very helpful. He worked with us for approximately two months to find the right vehicle for us. More

Jenny Scott handled my service issue with total professionalism. She kept me informed about what my car needed and keep me informed about the progress in making the necessary repairs. professionalism. She kept me informed about what my car needed and keep me informed about the progress in making the necessary repairs. More

So the 1 thing I would change there is your check in process. what happened to the days of here's the keys, my car is over there, see ya later call me when its done. Im pretty sure you already have vide process. what happened to the days of here's the keys, my car is over there, see ya later call me when its done. Im pretty sure you already have video cameras recording everything in that high tech shop, 4 pics with an ipad is just not needed, in my opinion. More

Service is excellent as always, they keep me informed and explain everything that needs to be done to my car. Kenzie is awesome and always so friendly and helpful! explain everything that needs to be done to my car. Kenzie is awesome and always so friendly and helpful! More

Marvin Hudson was great as usual!! I have sent multiple people to him and they all love him! He is Fast and clear on explaining every detail, friendly and can really tell he cares about you and your family people to him and they all love him! He is Fast and clear on explaining every detail, friendly and can really tell he cares about you and your family getting into the right car! I had to have my 10 month old while signing papers and Mike was very patient with me. My only complaint is the service department. I’m not sure if it’s a communication error but there was an issue with a service in my previous Subaru and then I get a new one and they put the wrong window deflectors on so now I have to come back to have the correct ones out on. I work 2nd shift at SIA so it’s a little harder to get up and bring my car in early enough to make sure it’s done before I have to be at work. More

My car was in for routine oil change and service. I had also requested a wheel alignment. I was told the alignment should be delayed until new tires were installed. The remaining service was accomplished also requested a wheel alignment. I was told the alignment should be delayed until new tires were installed. The remaining service was accomplished in timely fashion, with a nice complimentary wash at the end. Also updated radio software at no charge. Well done!! More

My experience at this dealership for service on my car went as expected. He took my car in at the appointment time and let me know it would be 45min to 1hr wait. The job took exactly 1hr. I had tires rota went as expected. He took my car in at the appointment time and let me know it would be 45min to 1hr wait. The job took exactly 1hr. I had tires rotated and afterwards my car is indicating low tire pressure for some reason. I’ll have to figure out why. Otherwise, no issues or concerns. More

Friendly,fast and very helpful, kept in touch with what was happening with finding a red ascent from another dealer,was right on it when we found a defective part, was happy with all was happening with finding a red ascent from another dealer,was right on it when we found a defective part, was happy with all More

Marty was fantastic! He was just a text message away all the time and got me exactly what I wanted. The entire process was very quick and painless. the time and got me exactly what I wanted. The entire process was very quick and painless. More