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Zeigler Subaru of Lafayette

Lafayette, IN

4.7
1,666 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,666 reviews

January 21, 2021

The service department staff are very friendly and explain everything very well. It is great that they allowed me to see the damaged part on the vehicle while on the car lift. The prices for replaceme More

by jmweber.1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashlee Roy
Jan 21, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate your kind comments about our team, as well as your honest feedback, and we hope to see you again next time here at Bob Rohrman Subaru!

January 20, 2021

The sales staff were diligent in showing me my options and I didn't feel pressured at all. Everyone I dealt with was friendly and professional and we walked away feeling really great about our experience More

by tfostdoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wilson
Jan 20, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for sharing your recent buying experience with us at Bob Rohrman Subaru! We appreciate your years of support and are glad to have you as a loyal customer.

January 19, 2021

Were great to help me with my self installed Subaru remote start. Subaru provided a bad unit "out of the box" and they help diagnose this and then programmed it for me after I replaced the controller More

by rich.glassburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for sharing your experience with our service team! We're glad we could help you out and hope to work with you again in the future!

January 19, 2021

I recently had to have my headlights adjusted . I needed a loaner car overnight and it was no problem. Went like clockwork . Then my starlink subscription stopped and that was working by the next workday More

by fishchuck66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rolyce Scheitlin
Jan 20, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for this great feedback! It was our pleasure to help you out. - The Bob Rohrman Subaru Service Team

January 19, 2021

Jenny is amazing!! After some hiccups with parts not arriving to do a warranty repair, she got involved and turned a frustrating experience into a very pleasant one. Everyone I've interfaced with has b More

by hinesjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Zeigler Subaru of Lafayette responded

We're so glad Jenny could go above and beyond for you! Thanks for sharing your experience, we'll be sure to pass along your kind review to Jenny!

January 18, 2021

I am extremely happy with my purchase. Alex was great and Brian in financing was great too. The overall experience with this dealership was a good one! More

by Heather L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wilson
Jan 19, 2021 -

Zeigler Subaru of Lafayette responded

We're so happy to hear this, Heather! It's always our pleasure to assist you. We'll see you next time at Bob! Rohrman Subaru

January 15, 2021

Alex found the exact car I wanted and made the purchasing process go smoothly for us. I wouldn’t go anywhere else to buy a Subaru! More

by Tfostdoc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Wilson
Jan 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your confidence in Alex and the Bob Rohrman Subaru team! We are thankful for your business.

January 14, 2021

Alex did an outstanding job as my sales rep. She was very knowledgeable and did not pressure me but made me feel special as a customer. More

by Newnie15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Akridge, Alex Wilson
Jan 15, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for this great feedback! Alex is such an important part of the Bob Rohrman Subaru team. We're glad she could take great care of you, take care!

January 13, 2021

Everything was great with the exception of trying to call in to see if my car was done. Seems like everyone is too busy to answer the phone. When they did it was very cordial, though!! More

by GOHUMGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for your feedback! We will keep this in mind to improve moving forward. Thanks again and take care!

January 12, 2021

I always thought the customer service was terrible at Bob Rohrman. Of course getting women to work in the area of helping customers turned it around to an amazing experience. They were helpful and pleasan More

by JILL.POTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Zeigler Subaru of Lafayette responded

We're happy we could improve your experience with us! Thanks for your business and review, we appreciate it!

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