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Zeigler Subaru of Lafayette

Lafayette, IN

Overview
Employees
Reviews
Vehicles
4.7
1,667 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,667 reviews

March 13, 2021

Alex Wilson helped me with the purchase of my daughter Ainsley’s first car. Our experience with the purchase was great and went about as smoothly as possible. Alex helped us pick out a very nice Subaru More

by Brett_f_asr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wilson
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Mar 15, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for visiting Alex at Bob Rohrman Subaru! We're glad he could assist you in the purchase of your daughter's first car! We know she is going to love her Subaru!

March 13, 2021

Could not identify a problem but wanted “try” lots of things for thousands of dollars and still didn’t address the original issue that brought us in (gas gauge is off). More

by DRDARDEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenzie Hughes
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Mar 29, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for bringing this experience to our attention. We take customer satisfaction seriously and we're sad to see we couldn't earn five stars this time. I would be interested in discussing this with you in more detail and see how I can resolve it. Please reach out to me when you have the chance. Thank you, Brad Belaire - General Manager - 765-449-8100

March 13, 2021

Very friendly and helpful service. Jenny Scott was the one that help me with the service on my Outback. She kept me up-to-date regarding the service. More

by MALSABOUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your five-star review! It's so nice to hear that Jenny gave you a great experience when servicing your Outback, and we look forward to seeing you again next time! - Bob Rohrman Subaru

March 12, 2021

No wash done on my vehicle or even offered and smelled like burning oil for at least 10 days after oil change from Subaru dealership and found oil dripping on my garage floor the same night as the subaru More

by JEREMIAHGRADY123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know who
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Mar 29, 2021 -

Zeigler Subaru of Lafayette responded

Hi - we're concerned to hear about this and would like the opportunity to get some more details from you. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thank you, Brad Belaire - General Manager - 765-449-8100

March 11, 2021

My sales person, Alex, made my experience easy as well as timely. I knew when I purchased that I had made the right choice about my Outback and the dealership. Extremely pleased. More

by ewdowning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wilson
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Mar 11, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your recent purchase with Alex! We're thrilled to hear he could make the experience easy and timely! Thanks for choosing Bob Rohrman Subaru. Enjoy your Outback!

March 11, 2021

We had a friend recommend John our salesman to order our Ascent and he was very knowledgeable and friendly. The service we got on our Ascent was great and timely. So far we are very satisfied with Bob Rohrm More

by steve@mercerlandmark.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Butler, Kenzie Hughes, Taylor Cooper, Bobby Brown
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Mar 11, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for your feedback and for being a Bob Rohrman Subaru customer! We look forward to our continued relationship with you.

March 10, 2021

The service I received was great and timely. Was very happy to have the pick-up and drop-off service. Kenzie was friendly and efficient. More

by cullyshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
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Mar 11, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for the excellent review and for trusting the Bob Rohrman Subaru service team!

March 09, 2021

Kenzie was the person that waited on us. She was very nice and helpful. She went out of her way to make sure everything was corrected. More

by ceellingwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kenzie hughes
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Mar 09, 2021 -

Zeigler Subaru of Lafayette responded

We’re glad to hear Kenzie went out of her way to take care of everything for you! Thank you for your positive feedback and we hope to work with you again.

March 06, 2021

As usual, Jeff went out of his way to make sure I got what I wanted. This is like the 8th or 9th car we have bought from him. Very pleased. More

by JANELEWIS4832
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2021 -

Zeigler Subaru of Lafayette responded

We are so honored that you trust our team to care for your vehicles! Thank you for continuing to choose Jeff and our team to care for your cars; your confidence in us means so much! We appreciate your five stars and look forward to assisting you again in the future! Take care! - Bob Rohrman Subaru

March 05, 2021

Great service team. Jenny Scott is wonderful to work with. She is knowledgeable, friendly, kept me up-to-date regarding service to my vehicle. Went above and beyond to make sure I was a happy custom More

by TDGIBSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the positive feedback! Jenny is a wonderful asset to our team and we're so glad to hear that you enjoyed your recent experience with her. We appreciate your business here at Bob Rohrman Subaru and hope we can be of service to you again in the future. Take care!

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