Zeigler Subaru of Lafayette

I had a scratch on my passenger door and I called and was told I would be called back. I have never received a call was told I would be called back. I have never received a call More

Always happy with service and recommended services they suggest. Staff happily helpful always. Scheduling a breeze and time it takes for services to bad. Always offered a loaner vehicle if have other erran suggest. Staff happily helpful always. Scheduling a breeze and time it takes for services to bad. Always offered a loaner vehicle if have other errands to do. More

It’s very friendly customer service, and very efficient work they do. I never waited longer that expected and very satisfied with their service. Thumbs up for Taylor Cooper! Thanks! work they do. I never waited longer that expected and very satisfied with their service. Thumbs up for Taylor Cooper! Thanks! More

When cars are in stock good place to shop for cars service department should be a little more one-time when servicing vehicle other than that it's good service department should be a little more one-time when servicing vehicle other than that it's good More

As someone who doesn't know a lot about cars, I appreciate their transparency with the services - they always explain exactly what each service and charge entails. I feel like I can trust them with appreciate their transparency with the services - they always explain exactly what each service and charge entails. I feel like I can trust them with any recommendation they give. Great people (and comfy waiting room)! More

Quick in and out 6000mi service. The venue was very clean and welcoming. Enjoyed the worker's follow ups as well including Taylor and Kandace and welcoming. Enjoyed the worker's follow ups as well including Taylor and Kandace More

Alex was my sales rep. She did a great job friendly and helpful definitely recommend her the financial dep. also did a great job Thank You Bob Rohrman helpful definitely recommend her the financial dep. also did a great job Thank You Bob Rohrman More

I’ve dealt with other Subaru service departments who haven’t been friendly at all and I have nothing but nice things to say about Bob Rohrman Subaru service department! haven’t been friendly at all and I have nothing but nice things to say about Bob Rohrman Subaru service department! More

I brought my '20 Ascent in for an oil change and requested an inspection of the noisy brakes. I had an appointment scheduled over a week in advance. The oil change took over 2 hours to be completed. requested an inspection of the noisy brakes. I had an appointment scheduled over a week in advance. The oil change took over 2 hours to be completed. The brakes were not inspected at all. It's funny reading all of the high rated reviews stating everyone was so friendly. I feel as if I visited the wrong dealership since the service employees I encountered were unfriendly, unresponsive, and uncaring. Next oil change will be at my local independent repair shop who has friendly employees, does what is requested, and can change oil in less than an hour. In the future I will need to take my Ascent to an Indianapolis Subaru dealer for any warranty work or inspections that are needed. As a Subaru employee it is sad to see the Subaru brand being represented by a below average service department. One positive note that I can leave is Mark Cravatt, our Rohrman salesman who sold us our Ascent, is the best. More

Let me look around my car while on the lift, service guys were friendly, BUT Bent the xxxx out of the jack points on my car not using a proper loft block, didnt realize until 2 weeks later how bad it w were friendly, BUT Bent the xxxx out of the jack points on my car not using a proper loft block, didnt realize until 2 weeks later how bad it was. More