Kenosha Subaru - Service Center

excellent communication, fair and honest assessment of what was needed and what wasn't, and surprisingly great price on 2 new tires. Staff helpful and friendly, I will go back for service. what was needed and what wasn't, and surprisingly great price on 2 new tires. Staff helpful and friendly, I will go back for service. More

Prompt service!! I was from out of town, and they got me in and out fast, thank you. I was impressed at they're concern for my Subaru. in and out fast, thank you. I was impressed at they're concern for my Subaru. More

Absolutely great! Awesome customer service and work! Adam S. is Awesome! It's an amazing place to have service done on your vehicle. A customer friendly atmosphere. Thank you! S. is Awesome! It's an amazing place to have service done on your vehicle. A customer friendly atmosphere. Thank you! More

Everyone was super respectful and they got me in and out with my oil change. It would’ve been nice to know they were under construction so I could’ve wore a coat but other then that excellent job by all!!! with my oil change. It would’ve been nice to know they were under construction so I could’ve wore a coat but other then that excellent job by all!!! More

Friendly and polite knowledgeable staff. Was very willing to give me an even though I was a couple minutes late for my appointment. Was able to explain to me the issues that they found with my vehicle being to give me an even though I was a couple minutes late for my appointment. Was able to explain to me the issues that they found with my vehicle being the fact that I bought it used from another dealership and inform me of future Services needing to be done to the vehicle. More

Very polite - fast - could not ask for more - ready when we arrived - showed us to the outside heated waiting area - in COVID times was nice to see safety precautions we arrived - showed us to the outside heated waiting area - in COVID times was nice to see safety precautions More

They were ready when I arrived and completed the service before their expected completion time. They did what they could to make the wait enjoyable before their expected completion time. They did what they could to make the wait enjoyable More

The Service Department at Kenosha Subaru is more than outstanding! At my last service appointment, Rachel Johnson-Haase, Service Advisor went beyond the call of duty offering to call Subaru America for outstanding! At my last service appointment, Rachel Johnson-Haase, Service Advisor went beyond the call of duty offering to call Subaru America for my benefit to voice my extreme disappointment regarding a major mechanical issue that was found by their tech during a recall repair. I am very grateful to Rachel and Service Manager, Matt Rydberg for their concern for my safety and all they did to take care of my issue. I have had all my service done at Kenosha Subaru from day one and will continue to do so because of the wonderful, caring and knowledgeable staff in the Service Department. Through the years, Matt and his entire staff of Service Advisors have always let me know how much they appreciate my business plus do an outstanding job. More

Every single person I have dealt with thus far has been very very nice and very very willing to help (a special shout-out to Patricia Carrick). This was my first service visit and I’m not sure who I dealt very very nice and very very willing to help (a special shout-out to Patricia Carrick). This was my first service visit and I’m not sure who I dealt with in service. More

Convenient appointment options, easy drop off and pick up, great communication and prompt service. Give info about optional work, but no pressure to get extra work done. up, great communication and prompt service. Give info about optional work, but no pressure to get extra work done. More