Kenosha Subaru - Service Center

AWESOME AWESOME AWESOME AWESOME!EVERYONE IS HELPFUL AND AWESOME AWESOME AWESOME AWESOME! EVERYONE IS HELPFUL AND KNOWLEDGEABLE. THEY ALSO PLAN OUT MY FUTURE MAINTENANCE. I HAVE BEEN TO OTHER DEALERS AND NO AWESOME AWESOME AWESOME AWESOME! EVERYONE IS HELPFUL AND KNOWLEDGEABLE. THEY ALSO PLAN OUT MY FUTURE MAINTENANCE. I HAVE BEEN TO OTHER DEALERS AND NONE OF THEM WORK AS HARD AS KENOSHA SUBARU DOES. More

My first service experience at Kenosha Subaru was the quickest and most pleasant I've ever had at an automobile dealer. Glad I found this dealer! quickest and most pleasant I've ever had at an automobile dealer. Glad I found this dealer! More

Had an ongoing issue with a passenger door. Though it took three trips to the dealership, for parts. Was offered a loaner car, which was nice. Technician and service advisors were both determined to solv took three trips to the dealership, for parts. Was offered a loaner car, which was nice. Technician and service advisors were both determined to solve the issue. They really care. More

Adam was a pleasure to work with! He answered all my questions I had regarding my vehicle scheduled maintenance routine. See ya around next time! questions I had regarding my vehicle scheduled maintenance routine. See ya around next time! More

Everything great. Even hand washed my car. Ya da ya da ya da ya da ya da ya da I hope this is 25 words da ya da ya da ya da I hope this is 25 words More

I left my car at the center for one full week so they could install an after-market part. My sales rep scheduled a date and time for me to come pick up the car, but when I arrived, the work was simply no could install an after-market part. My sales rep scheduled a date and time for me to come pick up the car, but when I arrived, the work was simply not done. Moreover, I was the one who had to check and identify that the work was not completed -- the service center was completely unaware. They promised to install the part right away, within "45 minutes to an hour," yet an hour and a half later the work still was not done, and I was told it would be a few more hours. Ultimately they gave me a loaner to take home (I live an hour away) and delivered the car later in the afternoon, which was a fine resolution. But it's obvious that the garage does not communicate effectively with the front-of-office staff and struggles to keep track of its workload. Frustrating experience. More

This is the best dealership I have ever worked with. They are helpful, honest, and work to get me the best deal possible on service. I have recently moved further from the dealership and will continue to mak are helpful, honest, and work to get me the best deal possible on service. I have recently moved further from the dealership and will continue to make the longer trip for service at Kenosha Subaru. When I am ready to upgrade my vehicle I look forward to working with them for a new model. Thank you, More

Did not receive call that vehicle was completed. Was supposed to be 1 1/2 hours. I called 4 hours later and car was done. supposed to be 1 1/2 hours. I called 4 hours later and car was done. More

I always get excellent service. No complaints very helpful and explaining everything well. New waiting room looks great. Love fireplace. Will recommend Kenosha Subaru to others helpful and explaining everything well. New waiting room looks great. Love fireplace. Will recommend Kenosha Subaru to others More

The service was great...my concern is that they had us waiting in an area where workers were not wearing face masks. With the promises of safety given the current state of COVID that was a bit dishearten waiting in an area where workers were not wearing face masks. With the promises of safety given the current state of COVID that was a bit disheartening. More