Kenosha Subaru - Service Center

Everyone was extremely helpful, caring, and compassionate. The service department catered to my needs. compassionate. The service department catered to my needs. More

My car had an engine misfire which is difficult to diagnose. Rachel and Adam were great with their response in getting my car fixed. I would definitely recommend Subaru Kenosha diagnose. Rachel and Adam were great with their response in getting my car fixed. I would definitely recommend Subaru Kenosha More

Did.not up grade nav system Wrong quote for oil change Did.not up grade nav system Wrong quote for oil change given at time of making appointment oil change price was not the same as quoted on the phone Did.not up grade nav system Wrong quote for oil change given at time of making appointment oil change price was not the same as quoted on the phone More

So easy. Made my appointment on line, drove into the service department and was greeted by a nice young man (can't remember his name). My car was ready to go in a quick 40 minutes and off I went. service department and was greeted by a nice young man (can't remember his name). My car was ready to go in a quick 40 minutes and off I went. More

A dealer with integrity you don’t often see in today’s world. Your concerns are heard and then acted upon. I was pleasantly surprised. world. Your concerns are heard and then acted upon. I was pleasantly surprised. More

Every visit is a revenue and profit opportunity for the service department. Promised senior discount did not appear on the bill. $1200 of routine maintenance wasn’t sufficient. $1000 additional for a whee service department. Promised senior discount did not appear on the bill. $1200 of routine maintenance wasn’t sufficient. $1000 additional for a wheel bearing and $600 in new tires and alignment work was pushed. More

I used to go to the Subaru dealer in Libertyville. Being that I live in gurnee, and had enough terrible experiences there, I wanted to try a new location. I will always use this location moving forward. Gre that I live in gurnee, and had enough terrible experiences there, I wanted to try a new location. I will always use this location moving forward. Great service, quick, and communicated with me throughout the process. Thanks guys! More

My last experience was great, up until it was time to pay. First, I was not a where of the 3.5% charge if using my credit card, and second the woman was out of line with me when I told I was going to pay. First, I was not a where of the 3.5% charge if using my credit card, and second the woman was out of line with me when I told I was going to pay cash. She said"" you are lucky you can do that, some can not." I said "this was my grocery money.". She said" well maybe the grocery store will not charge you 3.5%."! She had no idea about my situation and further more no business to assume! She made a good experience go bad. More

Was able to schedule my car appointment quickly and the service was done promptly. Everyone was super helpful and friendly. I would def go back. service was done promptly. Everyone was super helpful and friendly. I would def go back. More

Service team is amazing here. Very helpful and courteous always! I’ve been taking my Subaru’s here for service for over 5 years. Very good people always! I’ve been taking my Subaru’s here for service for over 5 years. Very good people More