Kenosha Subaru - Service Center

Excellent customer service. Friendly technicians that take care to explain everything thoroughly. Comfortable waiting area. Fast turnaround. I only go here for all my car’s needs. take care to explain everything thoroughly. Comfortable waiting area. Fast turnaround. I only go here for all my car’s needs. More

Racheal really got me the best ever service. No appointment her and Rich fixed my loose wiper and replaced a headlight all for under 40 bucks. Hello to Ben in the sales office now. Bob Holtzman appointment her and Rich fixed my loose wiper and replaced a headlight all for under 40 bucks. Hello to Ben in the sales office now. Bob Holtzman More

They squeezed me in with short notice. I was in and out quickly at a reasonable price. The usual great experience. They are the only one's who have worked on my 2017 Legacy. quickly at a reasonable price. The usual great experience. They are the only one's who have worked on my 2017 Legacy. More

Needed small plastic plug to anchor mats. Asked service to mail part to me twice over 3 months. No response until I got sales person to facilitate. to mail part to me twice over 3 months. No response until I got sales person to facilitate. More

Needed a battery right away. Got me in right away. Great people to work with. Could not ask for better service. Also a better price and longer battery life then any other place. people to work with. Could not ask for better service. Also a better price and longer battery life then any other place. More

The service department allowed me to drop off my car to have maintenance completed. They had me checked in, and on my way in a loaner car quickly. Pickup of my car was just as efficient. Staff was and a have maintenance completed. They had me checked in, and on my way in a loaner car quickly. Pickup of my car was just as efficient. Staff was and always is friendly and eager to work with the customer. More

The Service Reps are professional and treat customers with the respect that they deserve. They explain everything that is going on and being repaired in understandable terms. with the respect that they deserve. They explain everything that is going on and being repaired in understandable terms. More

Mat and Rachael were amazing and more then accommodating. Couldn’t have been happier. Was quick and painless and they were very progressional. Thanks again Couldn’t have been happier. Was quick and painless and they were very progressional. Thanks again More

Exceptional customer service department... Professional at every level Service department always thoroughly explains work completed that day and what maintenance may lie ahead. Very comfortable waiti at every level Service department always thoroughly explains work completed that day and what maintenance may lie ahead. Very comfortable waiting area. More

My 2016 Outback is just four years old, with only 28,292 miles, & the tires were almost bald! I needed new ones immediately. Devastated, I contacted the Subaru company & received a coupon for half the cos miles, & the tires were almost bald! I needed new ones immediately. Devastated, I contacted the Subaru company & received a coupon for half the cost, if I purchased them from Subaru. That helped, but I was still out HUNDREDS of dollars. Three weeks later, the TPMS (tire pressure monitoring system) WARNING light came on. I brought it in for service and was told this happens when the weather changes. I was also told my 2016 Outback battery was fine. Then two weeks later, I was stranded at night with a dead, CORRODED battery. One month later, the tpms WARNING light came on AGAIN. I brought it in for service today and was again told this happens with the change in weather. This NEVER happened with the previous tires! I noticed on today's multi-point inspection form, the tech marked my battery inspection as good. It was corroded and should have been noted on the inspection form! Fortunately I was aware of the corroded battery and purchased a new one at AutoZone on the way home. The reason I gave two stars is because they did fine with oil & fluid changes. I'm so disappointed and frustrated with my Subaru experience that I'm strongly considering trading in the Outback for a Honda CR-V. More