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Kenosha Subaru - Service Center

Kenosha, WI

4.8
542 Reviews

542 Reviews of Kenosha Subaru - Service Center

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April 02, 2021

The service department did a very professional job. They were helpful, informative and friendly. We look forward to our service visits with them in the future. More

by drew_s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
April 01, 2021

On Saturday morning March 27. I came in for my regular 6k mile oil change and tire rotation. I received nothing less than A1 service through out the whole process. More

by loeppms16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Rydberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Johnson-Haase
April 01, 2021

Everyone was very courteous and professional. Even with the difficulties of the power outage that left my car up on a hoist, your staff was right on top of things and promptly offered a loaner for me. Than More

by bev30
Recommend Dealer
Yes
Employees Worked With
Alex
March 29, 2021

Easy to make appointment for the time we needed. Arrived on time, vehicle was checked in quickly and I asked to be called when the vehicle was completed. Worked GREAT. More

by michael.clemensen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
March 28, 2021

Always quick and easy. The service is always friendly and straightforward. The waiting area is very nice and is right by the shop so you can see wen your car is ready to go. More

by drhenge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
March 25, 2021

It was really 5 stars for the service I received but they gave me a scare by not having my appointment on the books when I got there. They immediately said they could get me in and actually got me out in le More

by pashapowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Think it was Zack in Service that took care of me.
March 25, 2021

I,ve always received excellent service at Kenosha Subaru. Any problems I've had have always been quickly and satisfactorily resolved with very little inconvenience. More

by longwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Johnson-Haase
March 23, 2021

While the mechanical work was excellent and I appreciate getting a clean car back, I was disappointed with the communication. Told the car was finished, I went up to Kenosha, only to find the car was not re More

by ellielindal7722
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Johnson-Haase
March 17, 2021

I have a more complex (and apparently a lot more expensive) car to work on, being the BRZ versus the AWD vehicles that are normal at Subaru. I was happy to deal with Zach in the service area, who'd More

by JDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Zuurdeeg
March 16, 2021

The best service ever! So nice and friendly. The wait room is clean and stocked. They are quick and do it right. I love my Subaru More

by stephanie.k.martini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Johnson-Haase
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