Kenosha Subaru - Service Center

Needed an oil change and a recall fix.Everything went Needed an oil change and a recall fix. Everything went well and the mechanics took good care of my car, letting me know what was done and what needs Needed an oil change and a recall fix. Everything went well and the mechanics took good care of my car, letting me know what was done and what needs to be done in the near future. Plus they washed my car!! More

The service was good, but the online service appointment feature was useless. I ended up having to call them anyway, because nobody confirmed my appointment, even though I had an email telling me my reques feature was useless. I ended up having to call them anyway, because nobody confirmed my appointment, even though I had an email telling me my request had been received. Either nobody is checking the online appointment requests or something isn't working right. It took an additional day to actually make an appointment. More

They said they would call me Monday afternoon with an update and did not call until Tuesday. They were waiting to hear back from Subaru. They will be able to fix my car so I am happy about that. update and did not call until Tuesday. They were waiting to hear back from Subaru. They will be able to fix my car so I am happy about that. More

Had my car in 3 three times over a few months and they could not find what was wrong with my car finally brought it in for a fourth time they charge me $148 to diagnose it still couldn’t find it. I asked could not find what was wrong with my car finally brought it in for a fourth time they charge me $148 to diagnose it still couldn’t find it. I asked them to please keep the car for the entire day and try to reproduce the error they finally found out what was wrong. They would not apply the diagnostic fee to the repair. More

Jim was a pleasure to deal with, as was Derek. About as friendly, helpful, and efficient a vehicle leasing experience as one could imagine. You've got a great dealership there. friendly, helpful, and efficient a vehicle leasing experience as one could imagine. You've got a great dealership there. More

I got an alert from STARLINK on my phone and on screen in Crosstrek at different times. They did a follow up and found no problem. They also updated my info system in Crosstrek at different times. They did a follow up and found no problem. They also updated my info system More

Rachel and team were absolutely amazing!! Quick to respond and great communication, went above and beyond to take of us! Will always service and repair here respond and great communication, went above and beyond to take of us! Will always service and repair here More

I had overnite service and they were suppose to put a shield on my car but I’m not sure they did it was awfull shield on my car but I’m not sure they did it was awfull More

Josh set up my appointment for me for a new key due to not being issued one at purchase of a new car. The service department was friendly and provided accurate time estimates. I was in and out in about 20 not being issued one at purchase of a new car. The service department was friendly and provided accurate time estimates. I was in and out in about 20 minutes. More

Did not find problem. Got facial recognition to working bit is not working well. Got car to register my face and could not get me out fast enough. bit is not working well. Got car to register my face and could not get me out fast enough. More