Zeigler Subaru of Kenosha

Oil change service Adam was great he was friendly helpful and knowledgeable. They were understanding that I missed my appointment time and still did the service on my S Adam was great he was friendly helpful and knowledgeable. They were understanding that I missed my appointment time and still did the service on my STI. More

Excellent Adam was excellent. He was courtesy, honest and very patient with all my questions. He gave what I believe was good advice and recommendations for t Adam was excellent. He was courtesy, honest and very patient with all my questions. He gave what I believe was good advice and recommendations for the work I needed. I felt that he was not trying to "over sell" and understood my budget. He broke down all the required services in a timeline so that I didn't feel overwhelmed by the cost or the needed services. I hope that Adam is recognized for her professionalism as I find him to be a true asset to Subaru. More

Legacy This was an internet and phone transaction prior to pick up. Everyone was extremely professional, listened to my needs, understood them and dealt with This was an internet and phone transaction prior to pick up. Everyone was extremely professional, listened to my needs, understood them and dealt with then efficiently- none of the” I need my manager to speak to you” rubbish of many other dealerships. The vehicle was ready when promised, we got in and out in the promised time. Great to work with- thank you! More

Buying a new Outback Clearly, the sales people were eager to sell me a new car, but they were not high-pressure sales people. They were direct with the answers I needed, w Clearly, the sales people were eager to sell me a new car, but they were not high-pressure sales people. They were direct with the answers I needed, willing to negotiate and delivered what I wanted. The car arrived as ordered and prepped for delivery to us. The transaction details were handled efficiently and friendly. Most importantly the salesman, Sway, was very thorough in acquainting us with all the new features and making sure we had a good working knowledge of all the new safety features. Sway was a perfect gentleman, very knowledgeable and patient with our questions. He is a real credit to the dealership! Very good experience and well worth the drive up from Grayslake, IL. More

Making things convenient I have been servicing my Subaru at this dealership for a few years and they always make it convenient to service my car here. I went for a 75k servic I have been servicing my Subaru at this dealership for a few years and they always make it convenient to service my car here. I went for a 75k service, which was going to take about 90-120 minutes. I was going to wait around and I mentioned that I needed to pick up my daughters from school and that it could not go past the 2 hour mark. She immediately said they can get me a loaner so that I don't have to be worried or rushed. I took the loaner and got a call when, my car was done. Much easier than waiting around. More

New car purchase The Subaru team took to the time to ask what I needed in a car. They didn't try to "just sell a car" the asked me questions first. This is important t The Subaru team took to the time to ask what I needed in a car. They didn't try to "just sell a car" the asked me questions first. This is important to a person who is a high mileage vehicle user. At no time did I feel pressured to buy the car. They allowed me to think about the purchase before making a final decisions. This to me, showed they care about their customers. More

Service After taking my car there for what ended up being a warranty repair the car was still not running the way I expected. We took the car back and worked After taking my car there for what ended up being a warranty repair the car was still not running the way I expected. We took the car back and worked with the service manager and service advisor to end up coming to a satisfying resolution. Although it took two trips they were more than willing to listen and work on getting the car running the way it should. We appreciated their time and commitment to making us satisfied customers. More

Very friendly and focused on their customers This dealership is very customer focused and friendly. Highly recommend them. They strive always to satisfy their customers. Very convenient location This dealership is very customer focused and friendly. Highly recommend them. They strive always to satisfy their customers. Very convenient location and highly skilled tech staff. More

new vehicle purchase Our salesman rohit was very knowledgeable and NOT pushy also everyone else was pleasant the vehicles are well made and are at a competitive price I t Our salesman rohit was very knowledgeable and NOT pushy also everyone else was pleasant the vehicles are well made and are at a competitive price I thought More

Expectations were met ! At my appointment time I was greeted courteously and discussed the work to be done. I also had a small scratch by the door handle that marred the othe At my appointment time I was greeted courteously and discussed the work to be done. I also had a small scratch by the door handle that marred the otherwise perfect look of my new car. I felt Adam understood my frustration and said it was fixable. When car was returned the scratch was gone, car was washed, work was completed and I was on my way. More