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Zeigler Nissan of Orland Park - Service Center
Orland Park, IL
1,056 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,056 Reviews of Zeigler Nissan of Orland Park - Service Center
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September 16, 2019
09 Murano Easy drop off and pick up. Repair done in about an hour. All my questions were answered. Maybe price on part was higher than expected. Easy drop off and pick up. Repair done in about an hour. All my questions were answered. Maybe price on part was higher than expected. More
by D J H Marines
Employees Worked With
Tony
September 10, 2019
Comment on services rendered You did an excellent job on my car .the detailing was exceptionable.The service was fast and good I am looking forward to my next visit You did an excellent job on my car .the detailing was exceptionable.The service was fast and good I am looking forward to my next visit More
by Charles R
Employees Worked With
Mike Connolly
September 05, 2019
Horrible diagnostic experience Review update: After my recent post below, Dick Baker, the owner loyalty manager, reached out to me about my concerns. After discussing my experience Review update: After my recent post below, Dick Baker, the owner loyalty manager, reached out to me about my concerns. After discussing my experience Mr. Baker apologized and didnt want any customer or myself to feel like they are being taken advantage of. He was polite and just as concerned as I was about my visit to Nissan, even offering to remedy this poor experience. His quick attention to my review and fair compensation has convinced me to revise my rating. I will also consider coming back to get my car maintenance done because of this great customer service. Went in to Nissan Zeigler in Orland park to get a P0101 diagnostic and came out with and ECU reprogramming along with a code that suddenly appeared P0456. Before getting it done I said "if the repairs will take care of the code then go for it" nearly a $600 repair. After a day I got the check engine light again. This time I was getting a misfire code P0301. It didn't go away so I took it back and they recommended the fuel injector $216 part plus a $415 installation. Since they didn't have the part I went in 5 days later. During the process they told me P0101 was coming back up. This time "needing a throttle body". I asked what did I pay for the diagnostic at first for, and got told that Nissan recommendations where to do an ECU reprogram with a MAF sensor. Therefore I felt as if they don't really diagnose your vehicle when you pay the $89.99. It's more "what's recommended ". I explained to the service advisor manager Lee that the point of the diagnostic is to pin point what's wrong with the vehicle. He than proceeded telling me those were the recommendations and the only thing he can do is discount on the throttle body. I have spent nearly $2,000 at this Nissan within the month thinking they had great service department. Now I know they don't, and would highly recommend to do your research very well before going into this Nissan for a check engine light diagnostic. More
by Juan
Employees Worked With
Lee/Tony
September 04, 2019
Dealer Oil Changes Are Always Good Jamie from service department is always a pleasure to work with. The last time my tires weren’t rotated, so this time, they were rotated and no char Jamie from service department is always a pleasure to work with. The last time my tires weren’t rotated, so this time, they were rotated and no charge. More
by Will
Employees Worked With
Chuck Ippolito
August 07, 2019
Speedy I work afternoons and when I scheduled my oil change and tire rotation I told them I only had so much time to get to work and needed the car done in a I work afternoons and when I scheduled my oil change and tire rotation I told them I only had so much time to get to work and needed the car done in a timely fashion. Well, they delivered on their promise and were very courteous and will be sending everyone I know to their dealership! More
by Tomahawk2017$
Employees Worked With
Tony Ortiz, Mike Connolly, Ben Wittle
August 07, 2019
Excellent Quick Service I truly like the quick, friendly service that I receive at Zeigler Nissan. They never try to take advantage of you and only do the serviced that are r I truly like the quick, friendly service that I receive at Zeigler Nissan. They never try to take advantage of you and only do the serviced that are required. Very friendly attendants and Secretary. More
by Cheryl55
Employees Worked With
Felicia and Brian was the mechanic
July 16, 2019
Above and Beyond My daughter saved forever to buy her first car. She purchased a 2016 Nissan Rogue, 50+K miles. Car was in nice condition and ran fine. Totally surpris My daughter saved forever to buy her first car. She purchased a 2016 Nissan Rogue, 50+K miles. Car was in nice condition and ran fine. Totally surprised when she stalled in a busy intersection and couldn’t get the car to move. Had the car towed to Zeigler Nissan in Orland Park. From the first phone call speaking with Falicha until we picked up the repaired vehicle, our experience was amazing. I’ve dealt with other car makes that do not stand behind their vehicles, but Zeigler certainly did even though the car was purchased elsewhere. They honored the warranty, no questions asked and Falicha was pleasant, efficient and knowledgeable. I would definitely consider purchasing a Nissan when the need arises a few years down the road. Way to go Falicha and the Zeigler team!! More
by Nissan Satisfaction
Employees Worked With
Falicha in the service department
June 20, 2019
Very helpful and professional I took my car to Nissan and they were very helpful they took the time to explain what needed to be done. Kept me informed that the car was almost done I took my car to Nissan and they were very helpful they took the time to explain what needed to be done. Kept me informed that the car was almost done. It is definitely the best service around. They had beverages and snacks while u wait. Large comfortable area to sit while you wait. Very professional staff always. More
by MREM
Employees Worked With
Jamie Glassman and Manger Liam
June 19, 2019
Oil change Had a bad experience in the past with a oil change appointment which I was told to make before bringing the suv in so that I wouldn’t have to wait any Had a bad experience in the past with a oil change appointment which I was told to make before bringing the suv in so that I wouldn’t have to wait any length of time. After a hour and a half wait and noticed my suv was still sitting outside I went and asked what the hold up was and was told they were busy and others were ahead of me. I was upset because I didn’t think anyone should have to wait that long for a oil change with a appointment. Again a hour and a half and the suv was still sitting outside. I took my keys and left. I was back again today and was very pleased with the service I had and with the service advisor Falicha More
by Geohamm123
Employees Worked With
Falicha
June 04, 2019
Best service department I have not had confidence in dealership service departments in the past. But Ziegler has changed my opinion. They are always courteous and helpful an I have not had confidence in dealership service departments in the past. But Ziegler has changed my opinion. They are always courteous and helpful and I always feel like I’m getting a fair deal. I would highly recommend them More
by Deb2222
Employees Worked With
Mike and Lee
