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Zeigler Nissan of Orland Park - Service Center

Orland Park, IL

4.7
1,075 Reviews

1,075 Reviews of Zeigler Nissan of Orland Park - Service Center

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January 13, 2025

I just felt the over $400 charge for a duplicate key was outrageous. I was told something different on the phone not $400. If so, I probably wouldn’t have done it, but it was too late and it was already don More

by BMALONE729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Milosovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Zeigler Nissan of Orland Park responded

Thank you for your feedback. We sincerely apologize for the miscommunication regarding the cost of the duplicate key. We understand how frustrating this situation must be, and we appreciate you bringing it to our attention. We strive to provide clear and transparent pricing, and we will review this issue with our team to ensure better clarity in the future. Please don't hesitate to reach out if you'd like to discuss this further—we value your business and would like to make things right. Best Wishes, Nissan Of Orland Park

January 13, 2025

Always an easy experience. Easy appointments, great service, car is always done right and in a timely matter More

by LADDIE0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Zeigler Nissan of Orland Park responded

Thank you for your continued trust in us! We're so glad to hear that your experience is always easy and that we’re able to provide great service with timely results. We truly appreciate your feedback and look forward to continuing to meet your needs! Best Wishes, Nissan Of Orland Park

January 11, 2025

Tony was great! He communicated with me through the process of having my car repaired. My car is running great! More

by ANGELMARIE1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Zeigler Nissan of Orland Park responded

Thank you for your kind words! We're delighted to hear that Tony provided excellent communication throughout your car repair process. It's wonderful to know your car is running great, and we appreciate you trusting us with your vehicle. We'll be sure to share your feedback with Tony! Best Wishes, Nissan Of Orland Park

January 11, 2025

David was great. Great service quick and easy in and out. I will be back More

by TOSANDERS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Zeigler Nissan of Orland Park responded

Thank you for your feedback! We're so glad to hear that David provided great service and made your visit quick and easy. We appreciate your trust in us and look forward to welcoming you back soon! Best Wishes, Nissan Of Orland Park

January 11, 2025

I was very pleased with my service. Kevin greeted me when I arrived. I was sorry I was a little late because of the weather, no worries. Told me about how long I have to wait and showed More

by FAMDOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your experience! We're so glad to hear that Kevin provided a warm welcome and made sure you were comfortable during your visit, even with the weather delays. We truly appreciate your kind words and look forward to seeing you again for your next check-up! Best Wishes, Nissan Of Orland Park

January 11, 2025

We were very happy with the service we received from Moe Altarifi, Adam Abdallah, and Jon Santoro. They were very attentive to our needs and got back to us quickly when we called with questions about our ca More

by DBJAMM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izzo Abedelhadi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Altarifi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your experience! We're thrilled to hear that Moe Altarifi, Adam Abdallah, and Jon Santoro provided such attentive and responsive service. Ensuring our customers feel cared for and supported is always our goal. We’ll be sure to pass along your kind words to them. We look forward to assisting you again in the future! Best Wishes, Nissan Of Orland Park

January 09, 2025

Great customer service. After I dropped off my car. They gave me a ride home and called me car was ready More

by CSAUTOALARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Zeigler Nissan of Orland Park responded

Thank you for your feedback! We're glad to hear you had a great experience with our customer service. Providing convenient options like a ride home and keeping you updated on your car's readiness is important to us. We look forward to serving you again! Best Wishes, Nissan Of Orland Park

January 09, 2025

Staff,very friendly, very,helpful, all expectations always on time. Specially big thank you to my advisor Toni Ortiz. More

by V.SAVRIMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Zeigler Nissan of Orland Park responded

Thank you for your wonderful feedback! We're thrilled to hear that our staff is always friendly, helpful, and meets your expectations on time. A special shout-out to Toni Ortiz for making your experience exceptional—he truly is an asset to our team. We appreciate your trust in us and look forward to serving you again! Best Wishes, Nissan Of Orland Park

January 08, 2025

Excellent service every time I stop for service at this location with out an appointment great customer service More

by CARLOS BARAJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Zeigler Nissan of Orland Park responded

Thank you for your kind words! We're so glad to hear that you consistently receive excellent service, even without an appointment. Providing great customer service is our top priority, and we truly appreciate your feedback. We look forward to assisting you again in the future! Best Wishes, Nissan Of Orland Park

January 08, 2025

Having myself and my family buy 4 cars from you says it all. Tony was great. More

by RKCATIE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Zeigler Nissan of Orland Park responded

Thank you for your loyalty and support! Having you and your family purchase four cars from us truly means the world to us. We're thrilled to hear that Tony provided such great service—he's a valued member of our team. We look forward to continuing to serve you and your family for all your automotive needs! Best Wishes, Nissan Of Orland Park

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