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Zeigler Nissan of Orland Park - Service Center

Orland Park, IL

4.7
1,056 Reviews

1,056 Reviews of Zeigler Nissan of Orland Park - Service Center

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February 01, 2020

You guys suck. You nickel and dime your customers; rent a car so I don’t have to sit and wait all day? We also own a Mazda & a Hyundai and they never would ask us to rent. They know what customer service is More

by Taunda
Recommend Dealer
No
Employees Worked With
The Service Department
Feb 07, 2020 -

Zeigler Nissan of Orland Park responded

Hi Taunda! Thank you for reaching back to us. I'm glad I was able to show how your rental was provided at no cost. I understand that your weren't happy with a maintenance contract that you purchased at another dealership. In regards to the vacuum, we're very sorry, and we have something for you! Please reach out to Owner Loyalty Manager Dick Barker at 734-644-3425.

January 21, 2020

No help from service manager! This service manager will not dig into issue with my vehicle. My daughter also had issues with them on her vehicle too and lack of service! Not trust More

by JunkService
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie
Jan 22, 2020 -

Zeigler Nissan of Orland Park responded

We apologize for your experience and we like to see what can be done to help. Please reach Owner Loyalty Manager Dick Barker at 734-644-3425.

January 03, 2020

The young man Mike in the service department is so personable and kind. He also goes an extra mile in customer service. He’s just a very nice person! More

by EMICHELLE
Recommend Dealer
Yes
Employees Worked With
Mike Connolly Jr
Jan 08, 2020 -

Zeigler Nissan of Orland Park responded

We appreciate your feedback. Have a great day!

December 27, 2019

Jamie, in service, is always accommodating and Jamie, in service, is always accommodating and knowledgeable about what needs to be done, and was helpful in applying my One-to-One discount. Thank y More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Jamie in Service
Feb 20, 2020 -

Zeigler Nissan of Orland Park responded

We're so happy that YOU are happy! Thank you for the 5 stars!

December 19, 2019

Friendly service and always customer focused. The gentleman that took care of me was named Mike but unfortunately I can’t recall his last name. He kept me informed of every detail during the during t More

by Finn
Recommend Dealer
Yes
Employees Worked With
John Walters
December 13, 2019

2nd 5k service. Standard of service from welcome to details to paying my small bill was excellent. All round friendly atmosphere and efficiency and all within expected timing. More

by IRISH EYES
Recommend Dealer
Yes
Employees Worked With
Service Dept 100%
Feb 20, 2020 -

Zeigler Nissan of Orland Park responded

You are always a pleasure to have as our guest. Thank you for the 5 stars!

December 12, 2019

Great dealership. Went for oil change and a recall. Lee in service was excellent. He was very helpful and courteous. Service was very fast and efficient! More

by tattrue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Torne
Feb 20, 2020 -

Zeigler Nissan of Orland Park responded

Holy moly! Thank you for the kind words and the high marks!

December 11, 2019

I had a very great experience. The man helping me was very helpful, very engaged. He asked questions and made sure all my needs were met. More

by Bjmccla
Recommend Dealer
Yes
Employees Worked With
Mike, in service dept
Feb 20, 2020 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your experience with us and for the 5 stars!

November 23, 2019

11/22/19 scheduled for Oil change and 3 mo check.Upon registering in I also told my Technician to check front wipers. The wait was horrible.Almost 2 hours More

by phyllis.richie
Recommend Dealer
No
Employees Worked With
I spoke with Renee in a Service to voice my complaints of not having anyone follow up for an appointment
Dec 04, 2019 -

Zeigler Nissan of Orland Park responded

We apologize for you not having a five star experience. We do our best to satisfy every time. Thank you for letting us know how we did.

November 20, 2019

I had an extremely nice experience with a young man, Jamie Glassman in your Service Department. He was professional and polite and very helpful, thanks! More

by Robg0757
Recommend Dealer
Yes
Employees Worked With
Jamie Glassman
Nov 22, 2019 -

Zeigler Nissan of Orland Park responded

Thank your for the five stars.

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