Zeigler Nissan of Orland Park - Service Center

I’m not a person to do reviews in words but overall the experience was memorable. I enjoy the atmosphere and coffee and meeting others while waiting. experience was memorable. I enjoy the atmosphere and coffee and meeting others while waiting. More

I will not do business with this dealership in the future. I was disrespected and disregarded from the time I entered the dealership until I left. I ordered car mats online called to ensure they were future. I was disrespected and disregarded from the time I entered the dealership until I left. I ordered car mats online called to ensure they were available and arrived to pick them up. No one greeted me when I entered and someone lead me to a service area where no one was working. After standing there waiting I was eventually told to go to the other service window around the corner. As I stood there both employees ignored me. An employee finally asked for my order # and retrieved the car mats and asked for my drivers license. He then told me to sign the receipt. As I was signing the receipt he informed me that he was going to make a copy of my driver's license. I said no that is not necessary I'm only picking up car mats. So I refused to allow my license to be copied so he refused to give me the mats that I had already paid for online. I then requested a refund and asked for a manager. The sales manager that was on duty on 7/7/21 was rude and wasn't helpful. As I was walking to my car he followed behind me telling me to leave which I was already doing since my refund had been initiated. I am currently awaiting my refund. This entire ordeal was a waste of my time and was Ridiculous.... I will never return to this dealership. More

Great service Tony was very kind and informative, he’s the best, will return no doubt! The lobby was clean and the cashier was very joyful. Great service! the best, will return no doubt! The lobby was clean and the cashier was very joyful. Great service! More

Tony was great. He has excellent customer service skills. I really appreciate the time that he took to answer my questions and talking to me about my concerns. I will definitely continue to do business with I really appreciate the time that he took to answer my questions and talking to me about my concerns. I will definitely continue to do business with you guys. More

With an appointment it took 2 hours for an oil change and routine maintenance😩 the dealership was supposed to shuttle me to my nearby home and never did that. Car was not washed after service, I had to req routine maintenance😩 the dealership was supposed to shuttle me to my nearby home and never did that. Car was not washed after service, I had to request. More