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Zeigler Nissan of Orland Park - Service Center

Orland Park, IL

4.7
1,056 Reviews

1,056 Reviews of Zeigler Nissan of Orland Park - Service Center

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September 14, 2023

It was a painless experience. They applied discounts to my service. Very courteous employees helped me through the process. More

by DJONES5269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with us. We're delighted to hear that your visit was painless, and that our team applied discounts to your service, making it a more cost-effective experience for you. Our courteous employees are dedicated to ensuring that our customers have a smooth and enjoyable experience, and it's wonderful to know that they were able to assist you effectively. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to serving you again. Thank you for choosing us, and we hope to continue providing you with excellent service. Best Wishes, Nissan Of Orland Park

September 13, 2023

Great customer service and they are very friendly and they make you feel.important and special. More

by JONESGWEN96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for your kind words about our customer service and the friendliness of our team. We greatly appreciate your feedback. Best Wishes, Nissan Of Orland Park

Sep 22, 2023 -

JONESGWEN96 responded

Yes I love how Zeigler treat me whenever I bring my SUV in for service. I like that they work with you to get the down if you can’t afford to pay it. They are very courteous , ,friendly and friendly they treat you with dignity and respect.

September 13, 2023

The people working at the dealership were very friendly and helpful when I brought my truck in for service. They had me in and out. More

by MZTISH45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with our dealership's staff during your recent service visit. We're delighted to hear that our team was friendly and helpful, and that they were able to efficiently have you in and out. Providing excellent customer service and ensuring a hassle-free experience are important to us, and your feedback reaffirms our commitment to that goal. If you ever have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing our dealership for your service needs, and we look forward to serving you again. Best Wishes, Nissan Of Orland Park

September 13, 2023

Great customer service and responsiveness. Love the new communication system. Adam kept me in the loop with everything. More

by CTCLEGGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive feedback about our customer service and the new communication system. We greatly appreciate your kind words. We're delighted to hear that you had a great experience with our team's responsiveness and that you appreciated the communication system. Keeping our customers informed and in the loop is a priority, and it's fantastic to know that Adam provided you with excellent communication throughout. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to continuing to provide you with top-notch service and support. Thank you for choosing us, and we hope to serve you again soon. Best Wishes, Nissan Of Orland Park

September 13, 2023

Adam kept me informed throughout the whole process. Service was done quick and on time. More

by IABUGHOUSH62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with Adam and our service department. We greatly appreciate your feedback. Keeping our customers informed throughout the service process is a priority for us, and we're delighted to hear that Adam provided you with excellent communication. We also aim to complete service efficiently and on time, and we're pleased that your service was done quick and as promised. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to continuing to provide you with top-notch service. Thank you for choosing us, and we hope to serve you again soon. Best Wishes, Nissan Of Orland Park

September 13, 2023

Tony was very professional about providing service. I apperciate the care he has for me. More

by TBROWN1583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for your kind words about Tony and the professional service he provided. We greatly appreciate your feedback. Best Wishes, Nissan Of Orland Park

September 13, 2023

Ken was very professional about providing service. I appreciate the care he has for me. More

by JR1GLOBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Abdallah
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Vargas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Milosovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for your kind words about Ken and the professional service he provided. We greatly appreciate your feedback. Best Wishes, Nissan Of Orland Park

September 12, 2023

The service advisor was not knowledgeable and didn't even go over all the recommendations with me. I know I need brakes and thar was never mentioned and when I looked at the paperwork, it said n/a like they More

by ALH0516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

We want to express our sincere apologies for the subpar experience you had during your recent visit to our service department. Your feedback is important, and we are truly sorry that we did not meet your expectations in terms of knowledge and communication. We understand the importance of clear communication and ensuring that all recommendations are properly discussed with our customers. The oversight you've mentioned is concerning, and we will take your feedback to heart and use it as an opportunity to improve our processes. If you decide to give us another chance in the future, we will do everything we can to provide you with a much better experience. However, we respect your decision to go elsewhere for your oil changes, and we appreciate your feedback as it helps us make necessary improvements. Once again, we apologize for the inconvenience you've experienced, and thank you for bringing this matter to our attention. Best Wishes, Nissan Of Orland Park

September 12, 2023

My experience was great. From start to finish. I will be back next time for sure. More

by Mike da man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with us. We're thrilled to hear that your entire experience, from start to finish, was great. Your satisfaction is important to us, and we're pleased that you'll be returning in the future. If you have any more feedback or if there's anything else we can assist you with next time, please don't hesitate to reach out. We're here to provide you with excellent service and support. Thank you for choosing us, and we look forward to serving you again soon. Best Wishes, Nissan Of Orland Park

September 11, 2023

Smooth process to drop the car off. Service was completed in the expected timeframe. Helped fix an additional issue with rear hatch. More

by JDLOOFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with our service department. We greatly appreciate your feedback. We're pleased to hear that the drop-off process was smooth and that your service was completed within the expected timeframe. Additionally, it's great to know that our team was able to assist with an additional issue with your rear hatch. Your satisfaction is important to us, and we're here to ensure your vehicle is in the best condition possible. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to provide you with top-notch service and support. Thank you for choosing us, and we look forward to serving you again. Best Wishes, Nissan Of Orland Park

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