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Zeigler Nissan of Orland Park - Service Center

Orland Park, IL

4.7
1,056 Reviews

1,056 Reviews of Zeigler Nissan of Orland Park - Service Center

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September 17, 2023

My car was towed in, so I was not physically there. However I was constantly updated on the progress of my car repair. It was ready when promised. I will continue to bring my car to Zeigler. More

by TKCALDWELL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your experience with us, even though you weren't physically present. We greatly appreciate your feedback and your trust in Zeigler for your car repairs. Keeping our customers informed and updated on the progress of their car repairs is a priority for us, and we're delighted to hear that you received constant updates and that your car was ready as promised. Your satisfaction and peace of mind are important to us. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to provide you with exceptional service, whether for repairs or any other automotive needs. Thank you for choosing Zeigler, and we look forward to continuing to serve you. Best Wishes, Nissan Of Orland Park

September 17, 2023

Service is always outstanding. I appreciate the professional and hard working employees at this dealership. More

by LINCARES2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your positive feedback about our dealership and our dedicated employees. We greatly appreciate your kind words. Best Wishes, Nissan Of Orland Park

September 17, 2023

David has the best customer services skills. I've had my care services at the Orland location because of David. More

by Neshell Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for your kind words about David and the exceptional customer service you've received at our Orland location. We greatly appreciate your feedback and your loyalty as a customer. David is a valuable member of our team, and it's wonderful to hear that his customer service skills have made a positive impact on your experience with us. Providing top-notch service is our priority, and we're glad to know that you've had a consistently positive experience with David's assistance. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service. Thank you for choosing us for your automotive needs, and we hope to serve you for many more years to come. Best Wishes, Nissan Of Orland Park

September 17, 2023

Great experience, I was not pressured nor was expecting to buy a truck, I was in the service area waiting More

by lizcorona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Polcyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your great experience with us. We're delighted to hear that you had a positive encounter while in the service area, and we appreciate your feedback. We understand that not every customer visiting the service area is expecting to make a purchase, and we're pleased that you didn't feel pressured. Your comfort and satisfaction are important to us, and we aim to provide a welcoming and hassle-free environment for all our customers. If you ever have any questions or need assistance in the future, whether related to service or other aspects of our dealership, please don't hesitate to reach out. We're here to assist you, and we look forward to serving you again. Thank you for choosing us, and we hope you continue to have positive experiences with us in the future. Best Wishes, Nissan Of Orland Park

September 16, 2023

Every since I’ve been coming to Orland Nissan I have been a happy customer More

by WILBERTJ1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

We're thrilled to hear that you've been a happy customer since you started coming to Orland Nissan. Your satisfaction is our utmost priority, and we greatly appreciate your loyalty. Our team is dedicated to providing excellent service and ensuring that you have positive experiences every time you visit. If there's anything specific you'd like to share or if there's anything we can do to make your experiences even better, please feel free to let us know. Best Wishes, Nissan Of Orland Park

September 16, 2023

The service rendered from customer service and staff was nothing less than the very best More

by MDWBREATHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your experience with us, and we're delighted to hear that you received nothing less than the very best in terms of customer service and assistance from our staff. Your feedback is greatly appreciated. Best Wishes, Nissan Of Orland Park

September 15, 2023

He was professional, thorough and communicated just like he said he would. I would definitely come back to this service department. More

by NOCOBBZ14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive feedback about your recent service experience. We're delighted to hear that the service representative you worked with was professional, thorough, and kept their communication promises. Your satisfaction is important to us, and we're thrilled that you had a great experience with our service department. We would be delighted to welcome you back for any future service needs. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to provide you with top-notch service every time you visit. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

September 15, 2023

I brought my car in because it was sluggish and they diagnosed and fixed the problem. Bonus it was all still under warranty. Ken stayed in constant communication and made the process easy and stress-fre More

by sspeterson77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with us at Nissan of Orland Park. We're delighted to hear that we were able to diagnose and fix the issue with your car, especially under warranty, making it easy and stress-free for you. Ken's constant communication and excellent service reflect our commitment to customer satisfaction. We're pleased to know that you had a positive experience with our staff. If you decide to upgrade your vehicle, we would be thrilled to assist you with that as well. Please feel free to reach out to us anytime you need assistance or have any questions. Thank you for choosing Nissan of Orland Park, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

September 14, 2023

First rate dealership with very knowledgeable and helpful service department. Job completed in good time More

by DAVIDLER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive feedback about our dealership and service department. We greatly appreciate your kind words. Providing first-rate service and ensuring our customers have a knowledgeable and helpful experience are top priorities for us. We're delighted to hear that your job was completed efficiently and to your satisfaction. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service. Thank you for choosing us, and we hope to serve you again in the future. Best Wishes, Nissan Of Orland Park

September 14, 2023

Due to construction, everything was unorganized and chaotic. I was not told verbally about important work my car needed. More

by JMJBRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Milosovic
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

We want to express our sincere apologies for the disorganization and chaos you experienced due to the ongoing construction at our location. Your feedback is essential, and we are sorry that we fell short in providing a smooth experience. Furthermore, we are concerned to hear that you were not verbally informed about important work your car needed. Communication is critical to ensuring that our customers are well-informed about their vehicles, and it's clear that we did not meet that standard in your case. Once again, we apologize for the inconvenience you've experienced, and thank you for bringing this matter to our attention. We are committed to making improvements based on your feedback. Best Wishes, Nissan Of Orland Park

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