Zeigler Nissan of Orland Park - Service Center

Zeigler Nissan of Orland Park responded

I want to express my sincere apologies for the difficulty you experienced in trying to find out the progress of your truck and the inconvenience you faced in having to drive to our location to get the information you needed. I completely understand your frustration, and this is not the level of service we aim to provide. We take your feedback seriously, and we will investigate what happened in this situation to ensure that it doesn't occur again in the future. Communication is a critical part of our service, and we fell short in this instance. If there's anything else you'd like to share or if you have any concerns or questions, please feel free to reach out to us directly. We value your business, and we want to make sure you have a more positive experience in the future. Once again, I apologize for the inconvenience you experienced, and thank you for bringing this matter to our attention. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your experience with us, even though you weren't physically present. We greatly appreciate your feedback and your trust in Zeigler for your car repairs. Keeping our customers informed and updated on the progress of their car repairs is a priority for us, and we're delighted to hear that you received constant updates and that your car was ready as promised. Your satisfaction and peace of mind are important to us. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to provide you with exceptional service, whether for repairs or any other automotive needs. Thank you for choosing Zeigler, and we look forward to continuing to serve you. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your positive feedback about our dealership and our dedicated employees. We greatly appreciate your kind words. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for your kind words about David and the exceptional customer service you've received at our Orland location. We greatly appreciate your feedback and your loyalty as a customer. David is a valuable member of our team, and it's wonderful to hear that his customer service skills have made a positive impact on your experience with us. Providing top-notch service is our priority, and we're glad to know that you've had a consistently positive experience with David's assistance. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service. Thank you for choosing us for your automotive needs, and we hope to serve you for many more years to come. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your great experience with us. We're delighted to hear that you had a positive encounter while in the service area, and we appreciate your feedback. We understand that not every customer visiting the service area is expecting to make a purchase, and we're pleased that you didn't feel pressured. Your comfort and satisfaction are important to us, and we aim to provide a welcoming and hassle-free environment for all our customers. If you ever have any questions or need assistance in the future, whether related to service or other aspects of our dealership, please don't hesitate to reach out. We're here to assist you, and we look forward to serving you again. Thank you for choosing us, and we hope you continue to have positive experiences with us in the future. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

We're thrilled to hear that you've been a happy customer since you started coming to Orland Nissan. Your satisfaction is our utmost priority, and we greatly appreciate your loyalty. Our team is dedicated to providing excellent service and ensuring that you have positive experiences every time you visit. If there's anything specific you'd like to share or if there's anything we can do to make your experiences even better, please feel free to let us know. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your experience with us, and we're delighted to hear that you received nothing less than the very best in terms of customer service and assistance from our staff. Your feedback is greatly appreciated. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive feedback about your recent service experience. We're delighted to hear that the service representative you worked with was professional, thorough, and kept their communication promises. Your satisfaction is important to us, and we're thrilled that you had a great experience with our service department. We would be delighted to welcome you back for any future service needs. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to provide you with top-notch service every time you visit. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with us at Nissan of Orland Park. We're delighted to hear that we were able to diagnose and fix the issue with your car, especially under warranty, making it easy and stress-free for you. Ken's constant communication and excellent service reflect our commitment to customer satisfaction. We're pleased to know that you had a positive experience with our staff. If you decide to upgrade your vehicle, we would be thrilled to assist you with that as well. Please feel free to reach out to us anytime you need assistance or have any questions. Thank you for choosing Nissan of Orland Park, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive feedback about our dealership and service department. We greatly appreciate your kind words. Providing first-rate service and ensuring our customers have a knowledgeable and helpful experience are top priorities for us. We're delighted to hear that your job was completed efficiently and to your satisfaction. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service. Thank you for choosing us, and we hope to serve you again in the future. Best Wishes, Nissan Of Orland Park