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Zeigler Nissan of Orland Park - Service Center

Orland Park, IL

4.7
1,056 Reviews

1,056 Reviews of Zeigler Nissan of Orland Park - Service Center

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September 21, 2023

David take great care of me when getting my vehicle serviced. Had an issue & just waiting on part to come in to complete my service. More

by DAMIEN.GOODS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that David provided you with great care during your recent visit for vehicle service. Best Wishes, Nissan Of Orland Park

September 19, 2023

I bought my car there and they are very helpful and efficient. Even as a walk-in they treat you like you scheduled and get you in and out More

by PROBINSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our dealership to be helpful and efficient during your visit. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future! Best Wishes, Nissan Of Orland Park

September 19, 2023

Although it’s construction ,service is still fast with excellent customer service. Also Adam kept me in the know for updates. More

by BELINDA45SHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Our commitment to providing top-notch service remains unwavering, and it's wonderful to know that you felt well-informed and taken care of by Adam. Keeping our customers updated is a priority, and we're pleased that he was able to provide you with timely updates. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We greatly appreciate your understanding and patience during our construction phase. Best Wishes, Nissan Of Orland Park

September 19, 2023

Very satisfied with work done and recommendations. Quick, efficient and professional service. Overall good experience. More

by SANDI42556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you are very satisfied with the work done and the recommendations provided during your recent visit to our service center. Quick, efficient, and professional service is what we strive for, and we're pleased to know that we met your expectations. Your satisfaction is our top priority, and we're committed to providing you with an overall good experience each time you visit us. Best Wishes, Nissan Of Orland Park

September 19, 2023

Ken Milosovic was so professional and knowledgeable with what he was doing. I didn't schedule any appointment for oil change but he didn't care. He was so gentle, friendly and helpful. He actually knows cus More

by ALEHASONGWE
Recommend Dealer
Yes
Employees Worked With
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your wonderful experience with Ken Milosovic. We are thrilled to hear about your positive encounter with him and your appreciation for his professionalism and knowledge. At our dealership, we aim to provide exceptional customer service to all our valued customers, whether they have an appointment or not, and it's fantastic to hear that Ken embodied this commitment. We take pride in having team members who go above and beyond to make every customer feel welcome and well taken care of. Your willingness to recommend us to your friends and family is the highest compliment we can receive, and we are grateful for your trust and support. If there's anything else we can assist you with in the future or if you have any more feedback to share, please don't hesitate to reach out. Thank you for choosing Nissan Orland, and we look forward to serving you and your loved ones again in the future! Best Wishes, Nissan Of Orland Park

September 18, 2023

Nice employees. They make you feel comfortable when waiting for your vehicle while it's being serviced. More

by TLOCK6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with our dealership's employees. We greatly appreciate your feedback. Creating a comfortable and welcoming environment for our customers is one of our top priorities, especially when waiting for your vehicle to be serviced. We're delighted to hear that our team made you feel at ease during your visit. Your satisfaction is important to us, and we're here to provide exceptional service in every aspect of your dealership experience. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us for your automotive needs, and we look forward to serving you again with the same level of comfort and care. Best Wishes, Nissan Of Orland Park

September 18, 2023

Adam was friendly, knowledgeable and always happy to assist his customers. Service is always outstanding. Came in without a appointment and they still were able to assist. I appreciate the professional More

by KRISTENR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Polcyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your wonderful experience with Adam and our dealership. We greatly appreciate your kind words and feedback. It's fantastic to hear that Adam provided you with friendly and knowledgeable assistance and that our service consistently meets your expectations. We understand that life can be busy, and we're pleased that we could assist you even without an appointment. Our team takes pride in being professional and hardworking, and your appreciation motivates us to continue delivering outstanding service. If you ever need assistance in the future or have any more feedback to share, please feel free to reach out. Thank you for choosing us for your automotive needs, and we look forward to serving you again with the same level of excellence. Best Wishes, Nissan Of Orland Park

September 17, 2023

David is friendly, knowledgeable, and always happy to assist his customers. The service is always top quality. More

by Bud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for your kind words about David and the top-quality service you consistently receive. We greatly appreciate your feedback and your trust in our team. David's friendly and knowledgeable assistance reflects our commitment to providing excellent customer service. Your satisfaction is our priority, and we're delighted to know that you've had positive experiences with us. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to provide you with exceptional service every time you visit. Thank you for choosing us for your automotive needs, and we look forward to serving you again. Best Wishes, Nissan Of Orland Park

September 17, 2023

Very disappointing after going there for 10 years. Always had good service and communication until my last time there. No communication from service representative and left there with issues that need More

by PATYOUNG117
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Milosovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

We are truly sorry to hear about your recent disappointing experience after being a loyal customer for the past 10 years. Your feedback is deeply concerning, and we want to express our sincere apologies for the lack of communication and the issues you faced during your last visit. Our aim is to provide exceptional service, and we fell short in your case. We understand how important consistent and clear communication is, and we failed to meet those expectations during your recent visit. We value your loyalty and want to regain your trust. Your feedback is crucial in helping us improve our services, and we appreciate you bringing this matter to our attention. Once again, we apologize for the inconvenience you've experienced, and thank you for your patience and understanding. Best Wishes, Nissan Of Orland Park

September 17, 2023

Called multiple times to find out progress of truck & never got through. Had to to drive their to find out More

by NHRAFAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Milosovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Nissan of Orland Park responded

I want to express my sincere apologies for the difficulty you experienced in trying to find out the progress of your truck and the inconvenience you faced in having to drive to our location to get the information you needed. I completely understand your frustration, and this is not the level of service we aim to provide. We take your feedback seriously, and we will investigate what happened in this situation to ensure that it doesn't occur again in the future. Communication is a critical part of our service, and we fell short in this instance. If there's anything else you'd like to share or if you have any concerns or questions, please feel free to reach out to us directly. We value your business, and we want to make sure you have a more positive experience in the future. Once again, I apologize for the inconvenience you experienced, and thank you for bringing this matter to our attention. Best Wishes, Nissan Of Orland Park

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