Zeigler Nissan of Orland Park - Service Center

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that David provided you with great care during your recent visit for vehicle service. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our dealership to be helpful and efficient during your visit. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future! Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Our commitment to providing top-notch service remains unwavering, and it's wonderful to know that you felt well-informed and taken care of by Adam. Keeping our customers updated is a priority, and we're pleased that he was able to provide you with timely updates. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We greatly appreciate your understanding and patience during our construction phase. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you are very satisfied with the work done and the recommendations provided during your recent visit to our service center. Quick, efficient, and professional service is what we strive for, and we're pleased to know that we met your expectations. Your satisfaction is our top priority, and we're committed to providing you with an overall good experience each time you visit us. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your wonderful experience with Ken Milosovic. We are thrilled to hear about your positive encounter with him and your appreciation for his professionalism and knowledge. At our dealership, we aim to provide exceptional customer service to all our valued customers, whether they have an appointment or not, and it's fantastic to hear that Ken embodied this commitment. We take pride in having team members who go above and beyond to make every customer feel welcome and well taken care of. Your willingness to recommend us to your friends and family is the highest compliment we can receive, and we are grateful for your trust and support. If there's anything else we can assist you with in the future or if you have any more feedback to share, please don't hesitate to reach out. Thank you for choosing Nissan Orland, and we look forward to serving you and your loved ones again in the future! Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with our dealership's employees. We greatly appreciate your feedback. Creating a comfortable and welcoming environment for our customers is one of our top priorities, especially when waiting for your vehicle to be serviced. We're delighted to hear that our team made you feel at ease during your visit. Your satisfaction is important to us, and we're here to provide exceptional service in every aspect of your dealership experience. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us for your automotive needs, and we look forward to serving you again with the same level of comfort and care. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your wonderful experience with Adam and our dealership. We greatly appreciate your kind words and feedback. It's fantastic to hear that Adam provided you with friendly and knowledgeable assistance and that our service consistently meets your expectations. We understand that life can be busy, and we're pleased that we could assist you even without an appointment. Our team takes pride in being professional and hardworking, and your appreciation motivates us to continue delivering outstanding service. If you ever need assistance in the future or have any more feedback to share, please feel free to reach out. Thank you for choosing us for your automotive needs, and we look forward to serving you again with the same level of excellence. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for your kind words about David and the top-quality service you consistently receive. We greatly appreciate your feedback and your trust in our team. David's friendly and knowledgeable assistance reflects our commitment to providing excellent customer service. Your satisfaction is our priority, and we're delighted to know that you've had positive experiences with us. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to provide you with exceptional service every time you visit. Thank you for choosing us for your automotive needs, and we look forward to serving you again. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

We are truly sorry to hear about your recent disappointing experience after being a loyal customer for the past 10 years. Your feedback is deeply concerning, and we want to express our sincere apologies for the lack of communication and the issues you faced during your last visit. Our aim is to provide exceptional service, and we fell short in your case. We understand how important consistent and clear communication is, and we failed to meet those expectations during your recent visit. We value your loyalty and want to regain your trust. Your feedback is crucial in helping us improve our services, and we appreciate you bringing this matter to our attention. Once again, we apologize for the inconvenience you've experienced, and thank you for your patience and understanding. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

I want to express my sincere apologies for the difficulty you experienced in trying to find out the progress of your truck and the inconvenience you faced in having to drive to our location to get the information you needed. I completely understand your frustration, and this is not the level of service we aim to provide. We take your feedback seriously, and we will investigate what happened in this situation to ensure that it doesn't occur again in the future. Communication is a critical part of our service, and we fell short in this instance. If there's anything else you'd like to share or if you have any concerns or questions, please feel free to reach out to us directly. We value your business, and we want to make sure you have a more positive experience in the future. Once again, I apologize for the inconvenience you experienced, and thank you for bringing this matter to our attention. Best Wishes, Nissan Of Orland Park