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Zeigler Nissan of Orland Park - Service Center

Orland Park, IL

4.7
1,083 Reviews

1,083 Reviews of Zeigler Nissan of Orland Park - Service Center

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November 11, 2023

They did a great job communicating the issue with the car and taking the steps to fix it. More

by JROCKPT30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team did a great job communicating the issue with your car and taking the necessary steps to fix it. Clear communication and efficient resolution are top priorities for us. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 10, 2023

Always good service as was the case this time that my care needed certain repairs. Always are very honest & I feel like I can totally trust them, also very polite. More

by MTFALTIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with our service department! We're delighted to hear that you consistently receive good service, and that the recent repairs were handled well. Your trust in our team and the acknowledgment of their honesty and politeness mean a lot to us. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we appreciate your continued trust. We look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 10, 2023

I was in an hour and they are quickly they. They chauffeured me over to the Infiniti dealership. The driver was very nice name is Scott. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with us! We're glad to hear that you had a quick and efficient visit, and that our team provided a chauffeur service to the Infiniti dealership. It's wonderful to know that Scott, the driver, made your experience enjoyable. If there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 09, 2023

With it being under construction right now I feel a little uncomfortable when I have to have my car serviced. The waiting for a ride to and from across the street is not something I care for. Otherwise More

by ELAYMAN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your feedback with us. We appreciate your understanding during the construction phase, and we apologize for any inconvenience caused by the current situation. Your satisfaction is important to us, and we want to ensure that your future service experiences are as comfortable as possible. If there's anything specific you'd like us to address or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Best Wishes, Nissan Of Orland Park

November 07, 2023

David and the crew are great! They take good care of my car and makes sure everything works out fine! Thanks David for the excellent customer service! More

by CHANTILYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with David and the crew! We're thrilled to hear that they provide great care for your car and ensure everything works out fine. Your kind words about David's excellent customer service are much appreciated. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to providing you with continued excellent service in the future. Best Wishes, Nissan Of Orland Park

November 07, 2023

It would be nice if someone explain why the oil change cost went from in the $50 to $75. More

by RMSMEREK
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for bringing your concern to our attention, and we appreciate your feedback. We understand that transparency about service costs is important, and we apologize for any confusion regarding the increase in the oil change cost. We would like to assure you that we take your feedback seriously, and we will review our pricing structure to ensure better communication about any changes. If there's anything specific you would like to discuss or if you have further feedback to share, please feel free to reach out to our service department directly. Your satisfaction is our priority, and we want to ensure that your future service experiences are clear and satisfactory. Thank you for choosing us, and we look forward to addressing your concerns and providing excellent service in the future. Best Wishes, Nissan Of Orland Park

November 06, 2023

I love the customer service, details on the service I need and he makes sure I’m comfortable such as offering me water, providing the customer transportation to our destination. More

by LAKENNA Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience! We're delighted to hear that you love the customer service, appreciate the details provided about the service needed, and feel comfortable during your visits. It's great to know that our team goes the extra mile by offering amenities like water and providing transportation to your destination. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Best Wishes, Nissan Of Orland Park

November 05, 2023

When I first contacted Nissan about the recall regarding my headlights they didn't know anything about the recall. After looking into the matter they did determine that I was correct regarding the email an More

by CNJALLEN07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your feedback and bringing the issue with the headlight recall to our attention. We apologize for any initial confusion and appreciate your understanding during this process. We're glad to hear that Adam provided professional service in checking over your headlights and scheduling the replacement. Your understanding of the inconvenience during our construction phase is valued, and we assure you that we are working to improve our communication regarding recalls and other important information. If there's anything specific you would like to discuss or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to providing you with improved service in the future. Best Wishes, Nissan Of Orland Park

November 02, 2023

David was very very nice to me and he explained everything to me and I would recommend him to anyone More

by HOSIEBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with David! We're delighted to hear that he was very nice and took the time to explain everything to you. Your recommendation is truly appreciated, and we're glad to have earned your trust. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Best Wishes, Nissan Of Orland Park

November 02, 2023

Russ and Tony are the best! They are professional and do a great job. Thank you! More

by RJCAPRI87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for your kind words! We're thrilled to hear that Russ and Tony provided you with professional service and did a great job. Your appreciation is valued, and we're grateful for your positive feedback. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

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