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Zeigler Nissan of Orland Park - Service Center

Orland Park, IL

4.7
1,082 Reviews

1,082 Reviews of Zeigler Nissan of Orland Park - Service Center

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November 28, 2023

I have been using Zeigler Nissan for years with our fleet of vehicles. They are always prompt and up front, Tony has been extremely helpful and available to answer any questions. The techs take great care o More

by Billl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for being a loyal customer and for entrusting Zeigler Nissan with your fleet of vehicles. We're thrilled to hear that you've had positive experiences with our team over the years. Prompt and transparent service is a priority for us, and we're glad to know that Tony has been extremely helpful and available to answer your questions. Our technicians are dedicated to ensuring the safety and reliability of your vehicles, and it's rewarding to hear that they've taken great care of your fleet. If there's anything specific you appreciate about our service or if you have any further feedback to share, please feel free to let us know. We appreciate your continued trust, and we look forward to serving you and your fleet in the future. Best Wishes, Nissan Of Orland Park

November 25, 2023

Sell cars with defective batteries. Should have offered some sort of an accommodation for a brand new vehicle that required a tow truck to start the vehicle More

by KENPETERSCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Vargas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

We appreciate you taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with your new vehicle's battery. Your satisfaction is our priority, and we regret that we fell short of your expectations. We understand the frustration that comes with unexpected issues, especially with a new car. We would like to address this matter promptly and ensure a resolution. Could you please provide us with more details about your experience, such as your contact information or the date of the incident, so we can investigate and take appropriate action? Our goal is to make things right for you, and we value your feedback in helping us improve our services. Thank you for bringing this to our attention, and we look forward to resolving the issue to your satisfaction. Best Wishes, Nissan Of Orland Park

November 25, 2023

My service experience is always a great experience. I trust the technicians who services my car. More

by CRAYTONW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive service experience with us! We're delighted to hear that your visits are always great, and that you trust our technicians to service your car. Trust is essential when it comes to vehicle maintenance, and we're pleased to know that our technicians have earned yours. If there's anything specific you appreciate about our service or if you have further feedback to share, please feel free to let us know. Your satisfaction and trust are valuable to us, and we look forward to continuing to provide you with excellent service in the future. Thank you for choosing us, and we appreciate your ongoing support! Best Wishes, Nissan Of Orland Park

November 24, 2023

Kevin is quick to respond and very efficient. World class customer service at Ziegler Nissan. More

by KELLYANNSMITHRPSGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Galvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with Kevin and our team at Zeigler Nissan of Orland Park! We're delighted to hear that Kevin's quick response and efficiency contributed to a world-class customer service experience for you. Your feedback is valuable, and we appreciate your recognition of our commitment to providing excellent service. If there's anything else we can assist you with or if you have further feedback to share, please feel free to let us know. We look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 23, 2023

Bad business never buy new Nissan ever again or recommend any one I know either. More

by DONAJONES216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Abdallah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

We're truly sorry to hear about your negative experience, and we appreciate you taking the time to share your feedback. We understand the importance of customer satisfaction, and we genuinely regret that we fell short of your expectations. We'd like to learn more about your specific concerns to address them appropriately. If you could provide additional details or contact us directly, we would appreciate the opportunity to investigate and resolve any issues you've encountered. Your feedback is crucial to us, and we are committed to improving our services. We value your input, and if there's anything we can do to regain your trust or address your concerns, please don't hesitate to reach out. Thank you for bringing this to our attention, and we hope to have the chance to make things right. Best Regards, Nissan Of Orland Park

November 23, 2023

The dealer ship was nice the experience was great even though there were under construction More

by LATOYAW120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Abdallah
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Vargas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Milosovic
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great experience at our dealership, despite the ongoing construction. Your understanding and positive feedback are much appreciated. If there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. We're committed to providing excellent service, and we look forward to serving you again in the future. Thank you for choosing us, and we appreciate your support! Best Wishes, Nissan Of Orland Park

November 20, 2023

My overall experience at Zeigler Nissan of Orland Park was fantastic! From the moment I called to say that I had a reservation for the new 2023 Nissan Ariya, they were very helpful and assigned someone im More

by QML
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Keith Buttrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Carroll
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your fantastic experience at Zeigler Nissan of Orland Park! We're delighted to hear that from the moment you contacted us about the new 2023 Nissan Ariya reservation, our team was helpful and attentive to your needs. It's great to know that the individual who assisted you was knowledgeable about the car and the various services available with your purchase. We're glad we could provide you with leasing and purchasing options, ensuring you made a decision that suits your preferences. Your positive feedback about the communication throughout the process and the packages that came with your car is appreciated. We're honored to have your recommendation, and we look forward to welcoming you back for your next purchase. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we appreciate your support! Best Wishes, Nissan Of Orland Park

November 20, 2023

Very good fast service They took care of all my problems They were very friendly Tank you More

by CANDJSERVICE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with our service! We're thrilled to hear that you received very good and fast service, and that our team took care of all your problems. It's great to know that you found our staff to be friendly. Your feedback is appreciated, and if there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. Best Wishes, Nissan Of Orland Park

November 20, 2023

Tony Ortiz was professional and polite to talk to. He listened to my concerns and took care of my problems in a timely manner. The driver who transported me to a different waiting area ( due to constr More

by MISSJLB817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with Tony Ortiz and our team! We're delighted to hear that Tony was professional, polite, and attentive to your concerns, providing a timely solution. It's also great to know that our driver ensured a pleasant and safe experience for you during the construction. Your feedback is valuable, and we appreciate your kind words about our team's friendliness. If there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 18, 2023

The friendly atmosphere from the moment you pull up and how the staff makes you feel welcome. More

by COBRA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with us! We're delighted to hear that you felt a friendly atmosphere from the moment you pulled up, and that our staff made you feel welcome. Creating a welcoming and positive environment for our customers is a top priority, and we're glad to know we succeeded in making your experience enjoyable. If there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

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