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Zeigler Nissan of Orland Park - Service Center

Orland Park, IL

4.7
1,057 Reviews

1,057 Reviews of Zeigler Nissan of Orland Park - Service Center

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November 17, 2023

Great Customer Service - Need more people like Austin to make people feel welcome at Nissan. More

by YTHATCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Polcyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience and highlighting the great customer service provided by Austin at Zeigler Nissan of Orland Park! We're thrilled to hear that Austin made you feel welcome, and your feedback is truly appreciated. If there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 17, 2023

Excellent, Time Efficient, Informative, Fair, Trustworthy, Reliable, Quality, Professional, Friendly, Caring, Superior, Competitive, Educational, and exceeds my expectations! More

by Rom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for your glowing feedback! We're thrilled to hear that your experience at Zeigler Nissan of Orland Park was excellent, time-efficient, informative, fair, trustworthy, reliable, and of high quality. Your kind words about our professionalism, friendliness, and care are truly appreciated. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to exceeding your expectations in the future. Best Wishes, Nissan Of Orland Park

November 17, 2023

I got my Nissan rogue 2017 serviced and Tony is Fantastic. And caring of the needs of my vehicle. I give Tony a 5 star rating😀😀⭐️⭐️⭐️⭐️⭐️ More

by KBK9818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with Tony at Zeigler Nissan of Orland Park! We're delighted to hear that he provided fantastic and caring service for your Nissan Rogue 2017. Your 5-star rating is truly appreciated, and it reflects our commitment to excellent customer service. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 17, 2023

Working with Tony was like I known him for years. Wonderful man. I LOVE NISSAN More

by GLORIATRAYLOR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience working with Tony at Zeigler Nissan of Orland Park! We're thrilled to hear that your interaction with Tony felt like you've known him for years. It's wonderful to know that he left such a positive impression. We share your love for Nissan and appreciate your support. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 11, 2023

They did a great job communicating the issue with the car and taking the steps to fix it. More

by JROCKPT30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team did a great job communicating the issue with your car and taking the necessary steps to fix it. Clear communication and efficient resolution are top priorities for us. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 10, 2023

Always good service as was the case this time that my care needed certain repairs. Always are very honest & I feel like I can totally trust them, also very polite. More

by MTFALTIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with our service department! We're delighted to hear that you consistently receive good service, and that the recent repairs were handled well. Your trust in our team and the acknowledgment of their honesty and politeness mean a lot to us. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we appreciate your continued trust. We look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 10, 2023

I was in an hour and they are quickly they. They chauffeured me over to the Infiniti dealership. The driver was very nice name is Scott. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with us! We're glad to hear that you had a quick and efficient visit, and that our team provided a chauffeur service to the Infiniti dealership. It's wonderful to know that Scott, the driver, made your experience enjoyable. If there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 09, 2023

With it being under construction right now I feel a little uncomfortable when I have to have my car serviced. The waiting for a ride to and from across the street is not something I care for. Otherwise More

by ELAYMAN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your feedback with us. We appreciate your understanding during the construction phase, and we apologize for any inconvenience caused by the current situation. Your satisfaction is important to us, and we want to ensure that your future service experiences are as comfortable as possible. If there's anything specific you'd like us to address or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Best Wishes, Nissan Of Orland Park

November 07, 2023

David and the crew are great! They take good care of my car and makes sure everything works out fine! Thanks David for the excellent customer service! More

by CHANTILYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with David and the crew! We're thrilled to hear that they provide great care for your car and ensure everything works out fine. Your kind words about David's excellent customer service are much appreciated. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to providing you with continued excellent service in the future. Best Wishes, Nissan Of Orland Park

November 07, 2023

It would be nice if someone explain why the oil change cost went from in the $50 to $75. More

by RMSMEREK
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for bringing your concern to our attention, and we appreciate your feedback. We understand that transparency about service costs is important, and we apologize for any confusion regarding the increase in the oil change cost. We would like to assure you that we take your feedback seriously, and we will review our pricing structure to ensure better communication about any changes. If there's anything specific you would like to discuss or if you have further feedback to share, please feel free to reach out to our service department directly. Your satisfaction is our priority, and we want to ensure that your future service experiences are clear and satisfactory. Thank you for choosing us, and we look forward to addressing your concerns and providing excellent service in the future. Best Wishes, Nissan Of Orland Park

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