Back

Zeigler Nissan of Orland Park - Service Center

Orland Park, IL

4.7
1,059 Reviews

1,059 Reviews of Zeigler Nissan of Orland Park - Service Center

Sort by
November 24, 2023

Kevin is quick to respond and very efficient. World class customer service at Ziegler Nissan. More

by KELLYANNSMITHRPSGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Galvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with Kevin and our team at Zeigler Nissan of Orland Park! We're delighted to hear that Kevin's quick response and efficiency contributed to a world-class customer service experience for you. Your feedback is valuable, and we appreciate your recognition of our commitment to providing excellent service. If there's anything else we can assist you with or if you have further feedback to share, please feel free to let us know. We look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 23, 2023

Bad business never buy new Nissan ever again or recommend any one I know either. More

by DONAJONES216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Abdallah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

We're truly sorry to hear about your negative experience, and we appreciate you taking the time to share your feedback. We understand the importance of customer satisfaction, and we genuinely regret that we fell short of your expectations. We'd like to learn more about your specific concerns to address them appropriately. If you could provide additional details or contact us directly, we would appreciate the opportunity to investigate and resolve any issues you've encountered. Your feedback is crucial to us, and we are committed to improving our services. We value your input, and if there's anything we can do to regain your trust or address your concerns, please don't hesitate to reach out. Thank you for bringing this to our attention, and we hope to have the chance to make things right. Best Regards, Nissan Of Orland Park

November 23, 2023

The dealer ship was nice the experience was great even though there were under construction More

by LATOYAW120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Abdallah
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Vargas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Milosovic
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great experience at our dealership, despite the ongoing construction. Your understanding and positive feedback are much appreciated. If there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. We're committed to providing excellent service, and we look forward to serving you again in the future. Thank you for choosing us, and we appreciate your support! Best Wishes, Nissan Of Orland Park

November 20, 2023

My overall experience at Zeigler Nissan of Orland Park was fantastic! From the moment I called to say that I had a reservation for the new 2023 Nissan Ariya, they were very helpful and assigned someone im More

by QML
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Keith Buttrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Carroll
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your fantastic experience at Zeigler Nissan of Orland Park! We're delighted to hear that from the moment you contacted us about the new 2023 Nissan Ariya reservation, our team was helpful and attentive to your needs. It's great to know that the individual who assisted you was knowledgeable about the car and the various services available with your purchase. We're glad we could provide you with leasing and purchasing options, ensuring you made a decision that suits your preferences. Your positive feedback about the communication throughout the process and the packages that came with your car is appreciated. We're honored to have your recommendation, and we look forward to welcoming you back for your next purchase. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we appreciate your support! Best Wishes, Nissan Of Orland Park

November 20, 2023

Very good fast service They took care of all my problems They were very friendly Tank you More

by CANDJSERVICE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with our service! We're thrilled to hear that you received very good and fast service, and that our team took care of all your problems. It's great to know that you found our staff to be friendly. Your feedback is appreciated, and if there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. Best Wishes, Nissan Of Orland Park

November 20, 2023

Tony Ortiz was professional and polite to talk to. He listened to my concerns and took care of my problems in a timely manner. The driver who transported me to a different waiting area ( due to constr More

by MISSJLB817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with Tony Ortiz and our team! We're delighted to hear that Tony was professional, polite, and attentive to your concerns, providing a timely solution. It's also great to know that our driver ensured a pleasant and safe experience for you during the construction. Your feedback is valuable, and we appreciate your kind words about our team's friendliness. If there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 18, 2023

Kevin Rodriguez treats everyone like family. I heard other customers saying the same, we trust him. More

by GYPSYYE@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with Kevin Rodriguez. We're thrilled to hear that Kevin treats everyone like family, and it's heartening to know that other customers share the same sentiment. Trust is a crucial aspect of the customer-service relationship, and we're honored that you trust Kevin. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you and your automotive needs in the future. Best Wishes, Nissan Of Orland Park

November 18, 2023

The friendly atmosphere from the moment you pull up and how the staff makes you feel welcome. More

by COBRA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with us! We're delighted to hear that you felt a friendly atmosphere from the moment you pulled up, and that our staff made you feel welcome. Creating a welcoming and positive environment for our customers is a top priority, and we're glad to know we succeeded in making your experience enjoyable. If there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 18, 2023

I brought my pathfinder for oil change. Adam was my service advisor. He was top notch guy, very helpful, knowledgeable and very friendly. He made my day. I received the service perfectly. More

by KHALIDBARHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with Adam. We're thrilled to hear that Adam provided top-notch service, was helpful, knowledgeable, and very friendly. It's wonderful to know that he made your day and that you received the service perfectly. If there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. Thank you for choosing us for your oil change, and we look forward to serving you again in the future. Best Wishes, Nissan of Orland Park

November 18, 2023

Kevin took care of me, kept me posted on progess & answered questions about additional work that would needed to be done on next visit, taking care of it this time, with complimentary Oil Change More

by CMB2330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with Kevin at Zeigler Nissan of Orland Park! We're thrilled to hear that Kevin took excellent care of you, kept you informed about the progress, and answered your questions regarding additional work. It's great to know that Kevin is proactive in addressing future maintenance needs and even took care of some of them during this visit. We're glad to hear that you also received a complimentary oil change. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

...
72
...