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Zeigler Nissan of Orland Park - Service Center

Orland Park, IL

4.7
1,057 Reviews

1,057 Reviews of Zeigler Nissan of Orland Park - Service Center

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November 30, 2023

Everything went smoothly and Kevin did ask excellent job. I never have s problem with the service More

by MKOLLINS03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that everything went smoothly, and Kevin did an excellent job. Customer satisfaction is our top priority, and we're delighted that we could meet your expectations. We truly appreciate your kind words and your continued trust in our service. If there's anything specific you appreciate about Kevin's service or if you have any suggestions for improvement, please feel free to share. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Nissan Of Orland Park

November 30, 2023

Everybody was kind and courteous didn’t take that long so happy with the outcome. I’ll be looking for a new car in the spring definitely coming to Zeigler More

by hoshie54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha Bernardi
November 29, 2023

Adam was very clear and true to his word, he quoted me a price and stayed with it. The Master mechanic did a great job! More

by LENMAS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that Adam provided clear communication and stayed true to the quoted price. Transparency and consistency are important to us, and we're glad you felt confident in the service provided. It's fantastic to know that our master mechanic did a great job on your vehicle. We'll be sure to pass along your appreciation to the entire team. If there's anything else we can do for you or if you have further feedback to share, please feel free to reach out. We appreciate your trust and look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 28, 2023

Swift service, professional staff. They went above and beyond to make me comfortable. I will come back. More

by FINE41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

GOOD MORNING AWESOME ZEIGLER NISSAN TEAM, THANK YOU FOR YOUR FRIENDLY AND OUTSTANDING CUSTOMER SERVICE!!! HAVE A GREAT BLESS DAY!!! More

by PUNKINKACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you so much for your kind words! We're thrilled to hear that you've had an outstanding experience with our team and appreciate your friendly feedback. Wishing you a fantastic and blessed day as well! If there's anything else we can do for you or if you have further feedback to share, please feel free to reach out. We appreciate your support and look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 28, 2023

I have been using Zeigler Nissan for years with our fleet of vehicles. They are always prompt and up front, Tony has been extremely helpful and available to answer any questions. The techs take great care o More

by Billl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for being a loyal customer and for entrusting Zeigler Nissan with your fleet of vehicles. We're thrilled to hear that you've had positive experiences with our team over the years. Prompt and transparent service is a priority for us, and we're glad to know that Tony has been extremely helpful and available to answer your questions. Our technicians are dedicated to ensuring the safety and reliability of your vehicles, and it's rewarding to hear that they've taken great care of your fleet. If there's anything specific you appreciate about our service or if you have any further feedback to share, please feel free to let us know. We appreciate your continued trust, and we look forward to serving you and your fleet in the future. Best Wishes, Nissan Of Orland Park

November 25, 2023

Sell cars with defective batteries. Should have offered some sort of an accommodation for a brand new vehicle that required a tow truck to start the vehicle More

by KENPETERSCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Vargas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

We appreciate you taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with your new vehicle's battery. Your satisfaction is our priority, and we regret that we fell short of your expectations. We understand the frustration that comes with unexpected issues, especially with a new car. We would like to address this matter promptly and ensure a resolution. Could you please provide us with more details about your experience, such as your contact information or the date of the incident, so we can investigate and take appropriate action? Our goal is to make things right for you, and we value your feedback in helping us improve our services. Thank you for bringing this to our attention, and we look forward to resolving the issue to your satisfaction. Best Wishes, Nissan Of Orland Park

November 25, 2023

My service experience is always a great experience. I trust the technicians who services my car. More

by CRAYTONW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive service experience with us! We're delighted to hear that your visits are always great, and that you trust our technicians to service your car. Trust is essential when it comes to vehicle maintenance, and we're pleased to know that our technicians have earned yours. If there's anything specific you appreciate about our service or if you have further feedback to share, please feel free to let us know. Your satisfaction and trust are valuable to us, and we look forward to continuing to provide you with excellent service in the future. Thank you for choosing us, and we appreciate your ongoing support! Best Wishes, Nissan Of Orland Park

November 24, 2023

Kevin is quick to respond and very efficient. World class customer service at Ziegler Nissan. More

by KELLYANNSMITHRPSGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Galvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with Kevin and our team at Zeigler Nissan of Orland Park! We're delighted to hear that Kevin's quick response and efficiency contributed to a world-class customer service experience for you. Your feedback is valuable, and we appreciate your recognition of our commitment to providing excellent service. If there's anything else we can assist you with or if you have further feedback to share, please feel free to let us know. We look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 23, 2023

Bad business never buy new Nissan ever again or recommend any one I know either. More

by DONAJONES216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Abdallah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Nissan of Orland Park responded

We're truly sorry to hear about your negative experience, and we appreciate you taking the time to share your feedback. We understand the importance of customer satisfaction, and we genuinely regret that we fell short of your expectations. We'd like to learn more about your specific concerns to address them appropriately. If you could provide additional details or contact us directly, we would appreciate the opportunity to investigate and resolve any issues you've encountered. Your feedback is crucial to us, and we are committed to improving our services. We value your input, and if there's anything we can do to regain your trust or address your concerns, please don't hesitate to reach out. Thank you for bringing this to our attention, and we hope to have the chance to make things right. Best Regards, Nissan Of Orland Park

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