Zeigler Nissan of Orland Park - Service Center

Zeigler Nissan of Orland Park responded

Thank you for your glowing review and for expressing your satisfaction with our service! We're thrilled to hear that you had an excellent experience, and we truly appreciate your positive feedback. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

We sincerely apologize for the communication issues and the delay you experienced during your recent visit for an oil change. Your time and satisfaction are important to us, and we regret that we fell short of your expectations. We understand the frustration that can arise from delays and lack of communication, especially when it comes to service appointments. We appreciate your feedback and want to assure you that we are committed to addressing these concerns to improve our services. Thank you for bringing this to our attention, and we apologize for any inconvenience. If you have further concerns or if there's anything we can do to assist you, please reach out to our customer service team at 708-403-1300. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with us! We're delighted to hear that your oil change went well and that you found our service to be timely, courteous, and communicative. We also appreciate your feedback about the car being washed and clean—it's our goal to provide a comprehensive and satisfying service experience. If there's anything specific you enjoyed about your visit or if there's anything we can do to enhance your future experiences, please feel free to let us know. We value your feedback, and we look forward to serving you again in the future. Thank you for choosing us for your automotive needs, and safe travels! Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

We sincerely apologize for any inconvenience you experienced during your recent visit. We understand that having your brand new car require a new fuel pump can be frustrating, and we're sorry for the unexpected inconvenience. Additionally, we appreciate your understanding regarding the potential challenges on the day of your visit, as it seems there may have been a situation with overbooking and being short-handed. We strive to provide efficient and high-quality service, and we apologize for any delays or inconveniences that may have occurred. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right and regain your confidence in our services. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your positive experience with David Vargas! We're delighted to hear that he was extremely personable, attentive to your concerns, and readily answered all your questions. It's wonderful to know that he contributed to the success of Nissan Zeigler of Orland Park in your eyes. We'll make sure to pass along your kind words to David, and if there's anything else we can assist you with or if you have more questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your trust in our services! Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you so much for your loyalty and positive feedback! We're honored to have been a part of your journey, and we greatly appreciate your continued trust in choosing us! We look forward to serving you again in the future, and if there's anything specific you enjoy about your experiences with us or if there's anything we can do to enhance your future visits, please feel free to let us know. Thank you for being a valued customer, and we can't wait to assist you with your next Rogue purchase when the time comes! Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your outstanding experience with us! We're delighted to hear that you consider us "simply the best" and that we were able to provide convenient and exceptional service during your visit. It's our pleasure to offer services like dropping you off at a restaurant, arranging transportation, and ensuring a smooth process while your car is being serviced. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything else we can do to make your experiences even better in the future, or if you have any specific preferences, please feel free to let us know. We're grateful for your trust in our services, and we look forward to assisting you again. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with David! We're delighted to hear that he was very nice to you, both during your recent visit and the last time you were at our dealership. Best Wishes, Nissan Of Orland Park