Zeigler Nissan of Orland Park - Service Center

Zeigler Nissan of Orland Park responded

We are really sorry to hear about your experience, and understand your frustration. It's disappointing when a service doesn't resolve the issue, especially after investing time and money. Your feedback is incredibly valuable, and we would encourage you to reach out to the dealership's management team to discuss the matter further and see if there's anything that can be done to make it right. We genuinely care about your satisfaction, and we hope we can find a way to restore your confidence in our service. Thank you for sharing your concerns. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for your continued trust and kind words! We're so happy to hear that your experience was pleasant and efficient, as always. Providing great service is our priority, and it’s wonderful to know that it keeps you coming back. We look forward to serving you again soon! Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for your great feedback! We're thrilled to hear that you had an excellent experience and that your vehicle was serviced in a timely manner. We strive to provide efficient and high-quality service, so it's wonderful to know we met your expectations. If you need anything else, don't hesitate to reach out. We look forward to assisting you again! Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your experience! We're glad to hear that our team member was friendly and helpful in keeping you informed about the oil change process. Providing clear communication about timing is important to us, and we're happy that it made your visit more enjoyable. If you need any further assistance, feel free to reach out! We look forward to seeing you again. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your experience! We're so glad to hear that the service team was able to accommodate you earlier than expected and resolve your issue the same day. We always aim to provide efficient and timely service, and it's great to know we met your needs. If you have any other questions or need further assistance, don't hesitate to reach out! Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you so much for your kind words and for giving us another chance! We’re thrilled to hear that your recent experience was such a positive one. It’s wonderful to know that we were able to turn things around for you since your last visit. We’re committed to providing excellent service, and we’re glad we were able to exceed your expectations. If you need anything moving forward, we’re here to help and look forward to serving you again! Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for your wonderful feedback! We're so glad to hear that you had a positive experience with our staff. We always strive to provide excellent customer service, and it’s great to know that our team was attentive and knowledgeable during your visit. If you need any further assistance, don’t hesitate to reach out. We look forward to serving you again! Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for your positive feedback! We're so glad to hear that Ken provided excellent service and kept you informed throughout the process. It's great to know that you enjoyed the new text system for updates—it’s always our goal to make your experience as smooth as possible. We're also happy to hear that you find our pricing competitive and appreciate your continued trust in Ziegler. If you need anything in the future, don’t hesitate to reach out! Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience! We're so glad to hear that Adam was able to work with you to find a better price and ensure all the necessary maintenance was completed. It's great to know that he went the extra mile by providing you with a loaner car to help with your schedule. We appreciate your feedback and are happy to have been able to assist you in such a thoughtful and accommodating way. If you need anything in the future, don't hesitate to reach out! Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for your amazing feedback! We're so happy to hear that Ken provided you with exceptional customer service. It's great to know that his kindness and care made a positive impact on your experience. We truly appreciate your kind words and look forward to assisting you again in the future! Best Wishes, Nissan Of Orland Park