Zeigler Nissan of Orland Park - Service Center

Zeigler Nissan of Orland Park responded

Thank you so much for your wonderful feedback! We're delighted to hear that Kevin goes above and beyond to provide exceptional service and genuinely cares about his customers. It's fantastic to know that his passion, knowledge, and kindness make such a positive impact on your experience. We'll be sure to pass along your kind words to Kevin, and we appreciate you taking the time to recognize his efforts. If you ever need further assistance or have any questions, please don't hesitate to reach out. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for your fantastic feedback! We're thrilled to hear that everything went smoothly and that you had a great experience with us. Providing polite, patient service and offering convenient options like pick-up/drop-off service are important to us, and we're glad we could meet your expectations. We'll be sure to pass along your appreciation to Adam and the rest of our team. If you ever need further assistance or have any questions, please don't hesitate to reach out. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for your positive feedback! We're delighted to hear that you consistently have a great experience with us and that you appreciate our service and efficiency. Providing excellent service and ensuring a timely experience for our customers are top priorities for us, and we're glad we've been able to meet your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for your kind words! Ensuring our customers receive exceptional assistance is important to us, and we're glad Kevin has made a positive impression on you. We'll be sure to pass along your appreciation to him. If you ever need further assistance or have any questions, please don't hesitate to reach out. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience! We're thrilled to hear that Natalia provided you with awesome service and was able to secure a great deal on your new car. Ensuring our customers receive knowledgeable assistance and excellent deals is important to us, and we're glad Natalia and our team could meet your expectations. We appreciate your recommendation and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your feedback with us. We apologize for any disconnect in communication that may have lowered your expectations. Your satisfaction is important to us, and we appreciate your continued preference for our shop despite this issue. We will address the communication disconnect internally to ensure a better experience for you in the future. If there's anything specific we can do to improve your experience or if you have any further feedback, please don't hesitate to reach out to us directly. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for sharing your feedback with us. We apologize for the longer-than-expected wait time for your oil change. Your time is valuable to us, and we strive to provide efficient service. We will review our processes to ensure that oil changes are completed in a more timely manner in the future. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better next time. If there's anything specific we can do to address your concerns, please don't hesitate to reach out to us directly. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for your wonderful feedback! We're thrilled to hear that your service with David was excellent and that he was able to accommodate your schedule effectively. Ensuring timely service and respecting your time is important to us, and we're glad David could meet your expectations in this regard. We're also pleased to hear that you enjoyed your wait in our new facility. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

We're truly sorry to hear about your negative experience with us. We apologize for any miscommunication or misunderstanding regarding charges for services. It's important to us that our customers feel valued and informed, and we regret that we fell short of meeting your expectations in this regard. We appreciate your feedback and will use it as an opportunity to improve our processes. If there's anything specific we can address or if you would like to discuss this matter further, please don't hesitate to reach out to us directly. Best Wishes, Nissan Of Orland Park

Zeigler Nissan of Orland Park responded

Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best Wishes, Nissan Of Orland Park