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Zeigler Nissan of Orland Park - Service Center

Orland Park, IL

4.7
1,043 Reviews
Call Service Center (708) 403-1300

1,043 Reviews of Zeigler Nissan of Orland Park - Service Center

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November 09, 2024

Ken was really informative and explained everything that I needed to know. His customer service skill was excellent. More

by ehigieosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for your kind words! We're thrilled to hear that Ken provided you with excellent customer service and was able to explain everything you needed to know. We truly appreciate your feedback and look forward to assisting you again in the future! Best Wishes, Nissan Of Orland Park

November 08, 2024

Very courteous and friendly. Offered a lot of suggestions, very diligent, and made sure my issue was handled with the upmost care! More

by galen_ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for your wonderful feedback! We're so glad to hear that our team provided courteous, friendly, and diligent service while addressing your issue. It's great to know that your concerns were handled with the utmost care. We truly appreciate your kind words and look forward to assisting you again in the future! Best Wishes, Nissan Of Orland Park

November 08, 2024

Our service advisor Tony was courteous and attentive to our concerns. We had some maintenance service done and it was completed in a timely manner. My service experiences at Zeigler have always been positi More

by ANTONIOPESINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience! We're thrilled to hear that Tony provided courteous and attentive service, and that your maintenance was completed promptly. It's wonderful to know that your service experiences at Zeigler have consistently been positive. We truly appreciate your loyalty and look forward to continuing to assist you with your vehicle needs! Best Wishes, Nissan Of Orland Park

November 07, 2024

My advisor was very professional and cool. He provided a great experience and I will continue to get service at this location More

by TRACKD14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for your kind words! We're so glad to hear that your service advisor provided a professional and positive experience. It's great to know you plan to continue coming to us for your service needs. We truly appreciate your loyalty and look forward to seeing you again soon! Best Wishes, Nissan Of Orland Park

November 06, 2024

poor service wait time for oil change was terrible eas tired of hearing were waiting to wrap things up More

by HEAVYD1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for your feedback, and we sincerely apologize for the long wait time you experienced during your oil change. We understand how frustrating it can be when expectations aren’t met, and we regret that the communication during this visit didn’t meet your standards. Your comments will be shared with the team to help improve our processes moving forward. We hope you'll give us another opportunity to provide a better experience next time. Best Wishes, Nissan Of Orland Park

November 05, 2024

Dealership involved professional young persons who appeared to be enthusiastic about their jobs. Adam was helpful, concerned about my time. More

by WAREMARILYN05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for your feedback! We're so glad to hear that you had a positive experience with our professional and enthusiastic team. It’s great to know that Adam was helpful and considerate of your time. We truly appreciate your kind words and look forward to assisting you again in the future! Best Wishes, Nissan Of Orland Park

November 04, 2024

The service was fine however the music was so loud and inappropriate for the environment. It felt like I was in a club which is not what I am looking for when getting my oil changed on a Saturday morning. More

by SHANNON.KEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for your feedback. We’re glad to hear that the service itself met your expectations, but we apologize that the music was not to your liking. We understand that a comfortable, relaxing atmosphere is important, especially during service visits. Your comments will be shared with the team as we look to improve the environment for all customers. We appreciate you bringing this to our attention and hope to provide a more suitable experience for you in the future. Best Wishes, Nissan Of Orland Park

November 04, 2024

David was fantastic was very helpful. Got me in and out in a hurry and the price was perfect. I will be back!! More

by MAMDEVELOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for your wonderful feedback! We're so glad to hear that David provided you with fast, efficient service and that you were happy with the price. We truly appreciate your business and look forward to welcoming you back next time! Best Wishes, Nissan Of Orland Park

November 03, 2024

David was so very helpful. He was very considerate of my time and when more work needed to be done on my car, he found discounts that would help me out. Then he even went abov More

by AKloibs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Zeigler Nissan of Orland Park responded

Thank you so much for your kind words! We’re thrilled to hear that David went above and beyond to make your experience as smooth and convenient as possible. It’s great to know your car is running like new again, and we're so happy we could assist with discounts and arranging a Lyft for you. Your satisfaction means a lot to us, and we truly appreciate your feedback. If you ever need anything else, don't hesitate to reach out! Best Wishes, Nissan Of Orland Park

November 03, 2024

Booking online was a breeze, when I arrived I was seen quickly and explained the process and how long my wait would be. I was offered the coffee, tea, and water while I waited. Experience overall is 10/10 More

by ALEIAANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for your fantastic review! We're so happy to hear that booking online was easy, and that your visit was smooth from start to finish. It’s great to know you enjoyed the comfortable amenities while you waited. We truly appreciate your feedback and look forward to providing you with another 10/10 experience next time! Best Wishes, Nissan Of Orland Park

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