Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Zeigler Nissan of Orland Park - Service Center
Orland Park, IL
1,076 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,076 Reviews of Zeigler Nissan of Orland Park - Service Center
Sort by
December 11, 2024
They did a great job, competitive pricing and quick, the team was very helpful in all my needs team was very helpful in all my needs More
by cly_adams
Verified CustomerEmployees Worked With
December 10, 2024
Adam over at Zeigler Nissan did a decent job with seeing the overall completion of our service repair. Unfortunately it took almost four months to complete. A lot of the issues were beyond his scope and ex the overall completion of our service repair. Unfortunately it took almost four months to complete. A lot of the issues were beyond his scope and expertise. I am hopeful that it was a learning experience for him as well. Unfortunately Zeigler Nissan ( Dan Basic the General Manager) in whole has refused to take responsibility of the poor craftsmanship for which Zeigler Nissan Outsourced their work to Gerber Collision and Glass to complete our repair. Yes the repair eventually was completed to my satisfaction but it took six attempts to get a simple paint job complete. During the process I asked for communication from Mr. Basic whether that be a phone call, text, or email response to pervious request, unfortunately customer service isn’t direct priority and he will push that down to the team below him to handle. He had no intentions of making our situation better. Had he wanted to resolve the issues he would have reached out immediately to the customer. It’s okay, we will seek out a more reputable Nissan dealership in the future to service our vehicles. I hope all that read this review will do the same. Save your money, energy, time and dignity be going somewhere else. Zeigler Nissan of Orland Park has plenty of other reviews that obviously speak of truth just like this review. More
by G.H.
Employees Worked With
December 10, 2024
I had a great experience. They really helped me a lot and were very nice They really helped me a lot and were very nice More
by LATASHABROWN110905
December 09, 2024
Ziegler Nissan does GREAT work and the staff is always very friendly and they care about satisfying their customers! Koods to Ziegler😊 very friendly and they care about satisfying their customers! Koods to Ziegler😊 More
by FMCGOWAN52
Employees Worked With
December 06, 2024
Took care of me in a timely manner , very satisfied with the work done on my car. the work done on my car. More
by PDOUGH3
Employees Worked With
December 06, 2024
David Vargas, is a great service technician. He is always knowledgeable and answers all my questions and concerns. He is always knowledgeable and answers all my questions and concerns. More
by RGRAHAM5
Employees Worked With
December 05, 2024
My service agent Ken Lubawski was so kind and knowledgeable. He answered all my questions and made sure I was comfortable while I waited for my vehicle to be serviced. I would highly recommend hi knowledgeable. He answered all my questions and made sure I was comfortable while I waited for my vehicle to be serviced. I would highly recommend him to anyone. Thanks for everything Ken! More
by N García-Hernández
Employees Worked With
Other Employees :
Ron Al Assaf
December 05, 2024
Staff is so takecare the customers and service also fast and good . Thank you Nissan and good . Thank you Nissan More
by WAY.THAR
Employees Worked With
November 30, 2024
Staff were attentive, service completed on time, explanation of service performed was excellent. Waiting are is very clean and comfortable. explanation of service performed was excellent. Waiting are is very clean and comfortable. More
by RMG2312
November 28, 2024
As always, Tony Ortiz took care of me. Tony always gives me outstanding service. The quality of the work is always of the highest quality. I always take my family's cars to Tony and team. Tony always gives me outstanding service. The quality of the work is always of the highest quality. I always take my family's cars to Tony and team. I trust him and always receive outstanding customer service and outstanding mechanical work. The car is running great. Thank you! More
by JOSEGUARDADO11
