Zeigler Nissan of Orland Park - Service Center
Orland Park, IL
1,043 Reviews of Zeigler Nissan of Orland Park - Service Center
I really loved the fact that the staff here is very nice, attentive and knowledgeable. attentive and knowledgeable. More
The service team took me in earlier than my scheduled appointment and addressed my issue in the same day. appointment and addressed my issue in the same day. More
The young guy was very nice to me during the service about how long it was going to take to change my oil. about how long it was going to take to change my oil. More
Decent for regular maintenance services (I. e. grease and oil change) in regards to wait, cost, quality of work, etc. Wouldn’t necessarily recommend for anything beyond that due to cost and hav e. grease and oil change) in regards to wait, cost, quality of work, etc. Wouldn’t necessarily recommend for anything beyond that due to cost and having to wait a day them to order parts (basic wheel rims), but due to my work schedule of the business hours, i had to wait an extra day to pick up my car. Expensive repair (which I kind of expected going to the dealer), but now they add a 3% surcharge on credit card purchases, so my $1000+ bill stung a bit more. They also change more than $200 for “diagnostics” for something that was clearly visible and would’ve been found during the complimentary inspection as part of my grease and oil change, and I’m not convinced they even completed the diagnostic entirely. I knew 2 wheels were a problem, but asked them to look at all 4 to be sure. Not convinced they actually did that though because it’s only 1 day after picking up my car from them, and the 2 rims/wheels/tires they didn’t replace are slowly losing pressure. Will probably have to take it somewhere else now to get it looked at, hopefully for the last time. They also apparently don’t inspect other things like broken like fluids or air filters, or even look up maintenance record on car fax (or within Nissan’s system, since my car has only been serviced at a different Nissan dealership), but they still recommended “immediate” attention and maintenance on these things (to the tune of an extra $600 combined) based purely on odometer not actual service record that is easily obtained through CarFax or some other system I’m sure they have access to (or maybe they could just checked these things themselves rather than solely relying on data they claimed they didn’t have). More
Ken was a great service advisor! He kept me apprised of everything during the process. I also enjoyed the new text system of alerting the customer of the services performed and other He kept me apprised of everything during the process. I also enjoyed the new text system of alerting the customer of the services performed and other necessary services. Zeigler was and continues to be a great deal and offers competitive pricing. More
I had a lot of scheduled maintenance that was due. the repair bills was rather large. Adam worked with me to get to a better price point and still do all the needed maintenance. In addition, since the repair bills was rather large. Adam worked with me to get to a better price point and still do all the needed maintenance. In addition, since the repair was going to take longer than expected, he gave me a loner car so I could still pick my son up from school on time. More
Ken Lubawski's customer service was bomb. He is very nice and cares about the customer. ❤️ He is very nice and cares about the customer. ❤️ More
very professional and understood my situtation. Jaden Rozak was very kind and friend he made me feel and at home. He helped me understand better about buying a car. i felt very comfortable with hi Jaden Rozak was very kind and friend he made me feel and at home. He helped me understand better about buying a car. i felt very comfortable with him, felt he gave me a good deal. More
David was very professional and got everything done quickly best service i’ve had at nissan! quickly best service i’ve had at nissan! More
Except for being asked to fill out yet another survey, it was fine. Nice waiting area. was fine. Nice waiting area. More