Zeigler Nissan of Orland Park - Service Center

Ken was a great service advisor! He kept me apprised of everything during the process. I also enjoyed the new text system of alerting the customer of the services performed and other He kept me apprised of everything during the process. I also enjoyed the new text system of alerting the customer of the services performed and other necessary services. Zeigler was and continues to be a great deal and offers competitive pricing. More

Decent for regular maintenance services (I. e. grease and oil change) in regards to wait, cost, quality of work, etc. Wouldn’t necessarily recommend for anything beyond that due to cost and hav e. grease and oil change) in regards to wait, cost, quality of work, etc. Wouldn’t necessarily recommend for anything beyond that due to cost and having to wait a day them to order parts (basic wheel rims), but due to my work schedule of the business hours, i had to wait an extra day to pick up my car. Expensive repair (which I kind of expected going to the dealer), but now they add a 3% surcharge on credit card purchases, so my $1000+ bill stung a bit more. They also change more than $200 for “diagnostics” for something that was clearly visible and would’ve been found during the complimentary inspection as part of my grease and oil change, and I’m not convinced they even completed the diagnostic entirely. I knew 2 wheels were a problem, but asked them to look at all 4 to be sure. Not convinced they actually did that though because it’s only 1 day after picking up my car from them, and the 2 rims/wheels/tires they didn’t replace are slowly losing pressure. Will probably have to take it somewhere else now to get it looked at, hopefully for the last time. They also apparently don’t inspect other things like broken like fluids or air filters, or even look up maintenance record on car fax (or within Nissan’s system, since my car has only been serviced at a different Nissan dealership), but they still recommended “immediate” attention and maintenance on these things (to the tune of an extra $600 combined) based purely on odometer not actual service record that is easily obtained through CarFax or some other system I’m sure they have access to (or maybe they could just checked these things themselves rather than solely relying on data they claimed they didn’t have). More

very professional and understood my situtation. Jaden Rozak was very kind and friend he made me feel and at home. He helped me understand better about buying a car. i felt very comfortable with hi Jaden Rozak was very kind and friend he made me feel and at home. He helped me understand better about buying a car. i felt very comfortable with him, felt he gave me a good deal. More

David was very professional and got everything done quickly best service i’ve had at nissan! quickly best service i’ve had at nissan! More

Ken was really informative and explained everything that I needed to know. His customer service skill was excellent. I needed to know. His customer service skill was excellent. More

Except for being asked to fill out yet another survey, it was fine. Nice waiting area. was fine. Nice waiting area. More

Very courteous and friendly. Offered a lot of suggestions, very diligent, and made sure my issue was handled with the upmost care! Offered a lot of suggestions, very diligent, and made sure my issue was handled with the upmost care! More

Our service advisor Tony was courteous and attentive to our concerns. We had some maintenance service done and it was completed in a timely manner. My service experiences at Zeigler have always been positi our concerns. We had some maintenance service done and it was completed in a timely manner. My service experiences at Zeigler have always been positive. More

My advisor was very professional and cool. He provided a great experience and I will continue to get service at this location He provided a great experience and I will continue to get service at this location More

poor service wait time for oil change was terrible eas tired of hearing were waiting to wrap things up tired of hearing were waiting to wrap things up More