Zeigler Nissan of Orland Park - Service Center

Had an appointment for an oil change. Had to wait over 90 minutes for it to be done. What good are appointments? They know you’re coming and when, they just don’t care. Ridiculous. Had to wait over 90 minutes for it to be done. What good are appointments? They know you’re coming and when, they just don’t care. Ridiculous. More

I was extremely disappointed that my oil change and tire rotation took two and a half hours. And it was after I had scheduled my appointment in advance too. rotation took two and a half hours. And it was after I had scheduled my appointment in advance too. More

I went for an Oil Change, Emily was the person who assisted me. She was very helpful, beautiful personality, I was in and out in no time. assisted me. She was very helpful, beautiful personality, I was in and out in no time. More

Kevin was amazing! Great people and great place! Will for sure be back for service and future vehicle purchasing. Great people and great place! Will for sure be back for service and future vehicle purchasing. More

My 2021 Versa had a recall on the ECM. It took 1.5 hours to complete the Recall service. Zeigler Nissan covered the cost with their relationship with Nissan. I waited in their waiting It took 1.5 hours to complete the Recall service. Zeigler Nissan covered the cost with their relationship with Nissan. I waited in their waiting area. It was an open area in the centerof the car showroom. It was comfortable. It had piped in music and a tv. I made myself comfortable and played online cell phone games to pass the time. The whole experience was pleasent and functional. I have had other services with Zeigler Nissan in the past and will continue with them for the next few years. More

Kevin was very polite and informative about what was done and if anything needed further attention. and if anything needed further attention. More

Kevin and everyone at Zigler were very helpful and made the repair easy and smooth !! the repair easy and smooth !! More

They failed to give credible explanations for 2 issues I raised. One issue was a bell which rings each time a bump is hit. Their answer was that the event camera bell rings when the camera goes on. They c raised. One issue was a bell which rings each time a bump is hit. Their answer was that the event camera bell rings when the camera goes on. They claimed that the bump was felt as a collision to the camera system. So the camera only goes on after the accident? That makes no sense. In any event the bell should not ring. The second issue is that Android Auto fails to work properly. They claimed that I didn’t update my phone. That too is nonsense since after I updated it, it’s even worse. It seldom works now. This is a main feature of the car. Electronics are not just afterthoughts; they are the car. If you don’t understand that you’re in the tech business as well as the auto business, you need to close shop immediately. More

Too much up-Saling for work that is not recommend by manufacture. Should concentrate on listening to the customer. I understand the focus on up-Saling is mandatory at all Zeigler dealerships. manufacture. Should concentrate on listening to the customer. I understand the focus on up-Saling is mandatory at all Zeigler dealerships. More

Adam did great job , the hospitality and understanding and way he explained everything was outstanding and way he explained everything was outstanding More