Zeigler Nissan of Orland Park - Service Center

Always receive the best customer service from David Vargas, he’s my go to person. Vargas, he’s my go to person. More

Fast and communicated the needs of my car to me very well. Will be back. well. Will be back. More

Thank you very much for getting our car fixed and making the experience as convenient as possible. the experience as convenient as possible. More

Ken was great! He always takes care of us when we have service needs or we have questions. He explains the process of what steps need to be taken for routine mainte He always takes care of us when we have service needs or we have questions. He explains the process of what steps need to be taken for routine maintenance or for more involved diagnostic work. More

Zeigler Nissan is a great dealership. Great staff for both sales and service. Highly recommend Zeigler Nissan. Great staff for both sales and service. Highly recommend Zeigler Nissan. More

Not happy with the time it took and lack of communication. I was not aware that they were doing a courtesy inspection. communication. I was not aware that they were doing a courtesy inspection. More

Tony is always so helpful and welcoming every visit,he always does a great job!! always does a great job!! More

They did a great job, competitive pricing and quick, the team was very helpful in all my needs team was very helpful in all my needs More

Kevin was very helpful and kept us informed. We will use their services again and will ask for Kevin. We will use their services again and will ask for Kevin. More

Adam over at Zeigler Nissan did a decent job with seeing the overall completion of our service repair. Unfortunately it took almost four months to complete. A lot of the issues were beyond his scope and ex the overall completion of our service repair. Unfortunately it took almost four months to complete. A lot of the issues were beyond his scope and expertise. I am hopeful that it was a learning experience for him as well. Unfortunately Zeigler Nissan ( Dan Basic the General Manager) in whole has refused to take responsibility of the poor craftsmanship for which Zeigler Nissan Outsourced their work to Gerber Collision and Glass to complete our repair. Yes the repair eventually was completed to my satisfaction but it took six attempts to get a simple paint job complete. During the process I asked for communication from Mr. Basic whether that be a phone call, text, or email response to pervious request, unfortunately customer service isn’t direct priority and he will push that down to the team below him to handle. He had no intentions of making our situation better. Had he wanted to resolve the issues he would have reached out immediately to the customer. It’s okay, we will seek out a more reputable Nissan dealership in the future to service our vehicles. I hope all that read this review will do the same. Save your money, energy, time and dignity be going somewhere else. Zeigler Nissan of Orland Park has plenty of other reviews that obviously speak of truth just like this review. More