Zeigler Nissan of Orland Park

I have owned a 2 Nissan Rogues for the last 10 years. I purchased, and have utilized the Nissan in Orland Park for purchases and services. Tony is a great service manager. Explains everything and listens I purchased, and have utilized the Nissan in Orland Park for purchases and services. Tony is a great service manager. Explains everything and listens to concerns. This was the worst experience I have ever had at this dealership. The brand new waiting area that supposedly has a “quiet” area and a TV area is all brand new and looks great. Little did I know I should have brought ear buds to drown out the music being played in the area. It was very loud club music. I couldn’t even read my emails. I tolerated it for 10-15 minutes then complained to Tony. He came in and heard the music and said that that wasn’t the music they had to listen to out by their office. He said he’d speak to the manager. Nothing changed so I’m assuming the manager likes blasting house music. I called a friend to hear this because I couldn’t believe that this was the music being played in a waiting area, and a young salesman noticed I was holding my phone up by the speaker. His desk was right there ( didn’t catch his name). I spoke to him about the inappropriate music and he showed me his playlist ( he was controlling the music!). He was arguing with me about the speed of the EDM music. My nerves were shot after 2 hours of sitting in the “quiet” area. An area slightly away from the speaker but still able to hear the music. So the bottom line is, I won’t return to this Nissan for anything, car sales or service. I don’t know if one customer’s complaint will do anything but if anyone I know asks about this dealership, I’ll advise them to bring sound silencing headphones. More

He was very knowledgeable. I had an issue with my care in came outside to see what my concerns were and he fully answered my questions. Good guy I had an issue with my care in came outside to see what my concerns were and he fully answered my questions. Good guy More

Great customer service, i was there for an oil change, remodeled dealership is very nice only wish there were cell phone chargers in customer waiting area. remodeled dealership is very nice only wish there were cell phone chargers in customer waiting area. More

The remodel makes things flow better. I like being texted and informed of service options and pricing. I like being texted and informed of service options and pricing. More

Excellent service, staff,clean facility, all staff always helps ,giving good information about service ,and business. always helps ,giving good information about service ,and business. More

Dealership was clean and new. Service was efficient and helpful. Left dealership happy and satisfied. Service was efficient and helpful. Left dealership happy and satisfied. More

Friendly courteous service. Vehicle was ready as promised, all services were thoroughly explained. This is my second car purchased from Zeigler, the service department has alway Vehicle was ready as promised, all services were thoroughly explained. This is my second car purchased from Zeigler, the service department has always done an outstanding job. More

The service on my car was good. I have no complaints. I did not have to wait too long. They came and told me the problem or what I needed done I have no complaints. I did not have to wait too long. They came and told me the problem or what I needed done More

The advisor was sweet and knowledgeable. I did not have an appointment; they fit me in, and I was delighted to have two working headlights again. I did not have an appointment; they fit me in, and I was delighted to have two working headlights again. More

Everything I asked for was done successfully and satisfactory. Thanks Adam and team for everything satisfactory. Thanks Adam and team for everything More