Zeigler Nissan of Orland Park

I had a lot of scheduled maintenance that was due. the repair bills was rather large. Adam worked with me to get to a better price point and still do all the needed maintenance. In addition, since the repair bills was rather large. Adam worked with me to get to a better price point and still do all the needed maintenance. In addition, since the repair was going to take longer than expected, he gave me a loner car so I could still pick my son up from school on time. More

Keith made the entire process a breeze. I came in to test drive a few cars and he made me feel comfortable and welcome. I was honest and told him I was visiting multiple dealerships to test I came in to test drive a few cars and he made me feel comfortable and welcome. I was honest and told him I was visiting multiple dealerships to test drive multiple cars and he didn't push (this was not the case at a few other places). I returned to test drive a Nissan Sentra again and he was nothing but smiles and support. At this point, I had narrowed it down to two cars: the Nissan Sentra and another from another dealership. I brought my husband back for the 3rd test drive and we decided to go with the Nissan because of Keith. He was supportive and NOT pushy, he answered all our questions clearly and we felt he honestly cared about us. Car buying isn't a fun process, but Keith made the experience excellent! More

Everyone at dealership was extremely kind we were met at the door with a smile and hand shake. Agent Jamal stayed with us offering coffee and answered any question we had Buying a car is always a big decis the door with a smile and hand shake. Agent Jamal stayed with us offering coffee and answered any question we had Buying a car is always a big decision I left with the automobile I wanted. More

Decent for regular maintenance services (I. e. grease and oil change) in regards to wait, cost, quality of work, etc. Wouldn’t necessarily recommend for anything beyond that due to cost and hav e. grease and oil change) in regards to wait, cost, quality of work, etc. Wouldn’t necessarily recommend for anything beyond that due to cost and having to wait a day them to order parts (basic wheel rims), but due to my work schedule of the business hours, i had to wait an extra day to pick up my car. Expensive repair (which I kind of expected going to the dealer), but now they add a 3% surcharge on credit card purchases, so my $1000+ bill stung a bit more. They also change more than $200 for “diagnostics” for something that was clearly visible and would’ve been found during the complimentary inspection as part of my grease and oil change, and I’m not convinced they even completed the diagnostic entirely. I knew 2 wheels were a problem, but asked them to look at all 4 to be sure. Not convinced they actually did that though because it’s only 1 day after picking up my car from them, and the 2 rims/wheels/tires they didn’t replace are slowly losing pressure. Will probably have to take it somewhere else now to get it looked at, hopefully for the last time. They also apparently don’t inspect other things like broken like fluids or air filters, or even look up maintenance record on car fax (or within Nissan’s system, since my car has only been serviced at a different Nissan dealership), but they still recommended “immediate” attention and maintenance on these things (to the tune of an extra $600 combined) based purely on odometer not actual service record that is easily obtained through CarFax or some other system I’m sure they have access to (or maybe they could just checked these things themselves rather than solely relying on data they claimed they didn’t have). More

Ken Lubawski's customer service was bomb. He is very nice and cares about the customer. ❤️ He is very nice and cares about the customer. ❤️ More

Ken was a great service advisor! He kept me apprised of everything during the process. I also enjoyed the new text system of alerting the customer of the services performed and other He kept me apprised of everything during the process. I also enjoyed the new text system of alerting the customer of the services performed and other necessary services. Zeigler was and continues to be a great deal and offers competitive pricing. More

very professional and understood my situtation. Jaden Rozak was very kind and friend he made me feel and at home. He helped me understand better about buying a car. i felt very comfortable with hi Jaden Rozak was very kind and friend he made me feel and at home. He helped me understand better about buying a car. i felt very comfortable with him, felt he gave me a good deal. More

David was very professional and got everything done quickly best service i’ve had at nissan! quickly best service i’ve had at nissan! More

Ken was really informative and explained everything that I needed to know. His customer service skill was excellent. I needed to know. His customer service skill was excellent. More

Except for being asked to fill out yet another survey, it was fine. Nice waiting area. was fine. Nice waiting area. More