Zeigler Nissan of Gurnee

Service advisor dismissive (I don't care attitude) Called the service department to have a TCM reprogrammed on a 2005 Nissan Frontier. I usually have this done for 1 hr. labor. This particular service Called the service department to have a TCM reprogrammed on a 2005 Nissan Frontier. I usually have this done for 1 hr. labor. This particular service advisor wanted to charge 2 hours labor to do this. When I informed him what I usually get billed for the same work at Glendale Nissan, he said, "take it back to Glendale Nissan, I am OK with that. Now I have to drive 20 extra miles just because he wouldn't double check his labor rates. More

Great Dealership. After a long search at many dealerships in the area, we ended up at Zeigler. I have left other Nissan dealerships in the area because the customer s After a long search at many dealerships in the area, we ended up at Zeigler. I have left other Nissan dealerships in the area because the customer service on the sales side was not good at all. That was not the case here. From the minute Imy husband and I walked in the door, Scott and his team we're not pushy and worked with us to find a car and price we could all agree on. Yes you need to do your homework on Nissans and know what rebates would apply to you if there are any at all. It was probably one of the best car buying experiences I have had in the last 5 years. I would definitely recommend Scott and this dealership to others. By the way, this was about the 8th dealership we've visited in the past two weeks and it was by far the best. More

Best Nissan Dealership Around! The Zeigler Nissan of Gurnee always takes care of myself and my car. The service reps explains in detail what they are going to service on your car, m The Zeigler Nissan of Gurnee always takes care of myself and my car. The service reps explains in detail what they are going to service on your car, making sure you understand and explaining payment/cost. They NEVER push service on me that I do not need (I'm a female) and at the end of every service they give me a inspection sheet that they looked over on my vehicle I have been to other Nissan dealerships and they do not all do this ! It's an amazing service they provide and the waitroom is clean offers coffee and water bottles plus tv and I believe wifi. Wish I could give this dealer more than 5 stars. Thank you ! More

Juan goes the extra mile. I was very picky about what I wanted (and it's price) and he found my car on another lot and had it driven to this dealership. I love the car and am g I was very picky about what I wanted (and it's price) and he found my car on another lot and had it driven to this dealership. I love the car and am grateful for the time and attention I was given to get exactly what I wanted. More

Information and Car Just purchased a 2013 Nissan Rogue. Juan Vasquez made our day. We came in to ask about information about a program they had for military members and Just purchased a 2013 Nissan Rogue. Juan Vasquez made our day. We came in to ask about information about a program they had for military members and walked would with a dream car. The price was amazing and Bill (another military brother) gave us more than we expected to get. Juan was patient with my family and the whole dealership helped us get the car we needed for a prize we couldn't beat. Thanks Zeigler Nissan. More

Amazing experience!! As a first time car buyer, Juan made my experience absolutely unforgettable. He was so helpful and willing to explain everything to me. Awesome experi As a first time car buyer, Juan made my experience absolutely unforgettable. He was so helpful and willing to explain everything to me. Awesome experience! More

Great Experience I recently purchased a 2016 Nissan Frontier from Zeigler Nissan and I have to say, this was one of the best dealer experiences I have ever had. (One I recently purchased a 2016 Nissan Frontier from Zeigler Nissan and I have to say, this was one of the best dealer experiences I have ever had. (One other positive experience elsewhere) I appreciate no pressure sales and having a salesperson listen to what I want. No up-selling, no bait and switch etc.. And this experience had none of that. Alonzo Massey made everything extremely easy. When I walked in, I was between a Toyota Tacoma and Nissan Frontier. The dealership is what made this an easy decision. Alonzo listened to what I wanted, helped me find the elusive manual transmission, and then worked with me on a good deal that I was comfortable with. He was honest and up front as to what I would expect, how much they would give me for a trade, and even how much time it would take for me to get the truck and get in and out of the dealership when purchasing. Alonzo and Bill Meeks worked with me over the phone, through text, and through email to make sure we were able to reach a deal and get all the necessary paperwork done so that when I went in, it was quick and easy. I can't say enough about the positive purchasing experience. As long as you go in knowing that dealerships need to make money and that you are not going to get the vehicle for 1/2 of MSRP, you will be satisfied. More

Exceptional Experience! Having VERY bad credit was not a problem for this dealership. Juan went above and beyond for my business and that was greatly appreciated by someone Having VERY bad credit was not a problem for this dealership. Juan went above and beyond for my business and that was greatly appreciated by someone like me with VERY poor credit. More

Thumbs up Well I went out on an all day search to find my new vehicle that fits my budget. I ended up at nissan of gurnee and found the perfect vehicle for my b Well I went out on an all day search to find my new vehicle that fits my budget. I ended up at nissan of gurnee and found the perfect vehicle for my budget. I am more that impressed with the staff here friendly courteous and worked hard to get me the deal and car I wanted they would not quit until i was happy. Thanks, Jordan Sleddens More

Unbelievable service the best dealer I ever been too I'm almost in tears I can't express the gratitude I have for the staff here at Zeigler Nissan I've never been treated so good in my life . Joe Matall I'm almost in tears I can't express the gratitude I have for the staff here at Zeigler Nissan I've never been treated so good in my life . Joe Matallanes and the general manager Pam will be friends for life. Such a breath of fresh air to deal with such caring honest people in a dealership. If you've been burned before and want to do business with good caring people who aren't just looking to sell cars but genuinely care for people then don't hesitate and come to Zeigler. They gained customers for life from me and my wife. Thank you all again so much!!!! More