Zeigler Nissan of Gurnee

Excellent service from knowledgeable and caring associates, Alex and Ken. Great patience and compassion in answering my many questions, especially with all the features on the car that were new to associates, Alex and Ken. Great patience and compassion in answering my many questions, especially with all the features on the car that were new to us. Particularly the touchscreens and various controls. Alex took me out for two drives, first in one Kicks in stock, and then the one we bought, which Alex picked up and drove from another Zeigler dealership. Ken took care of all the paperwork and between the two of them, our experience was perfect. More

Tim was very knowledgeable, really needed after runarounds of past attempts at service from dealer, others. Victoria good CS, cashier, all super helpful! I’ll be back! runarounds of past attempts at service from dealer, others. Victoria good CS, cashier, all super helpful! I’ll be back! More

The staff is professional and courteous. However, the main issue that brought me to the dealership hasn't been resolved. I have airbag light that will not go off. It seemed fixed when I left However, the main issue that brought me to the dealership hasn't been resolved. I have airbag light that will not go off. It seemed fixed when I left the dealership, but came back on about 30 minutes later and has stayed on. More

Always excellent service each visit! The people are the best and the environment is great! The people are the best and the environment is great! More

Victoria was super helpful, understood my concerns, and maintained effective communication. Overall positive experience at Ziegler in Gurnee. maintained effective communication. Overall positive experience at Ziegler in Gurnee. More

Great Job by Jimmy Palmisano and Sebastian Quercia getting us to where we needed to be to buy yet another Pathfinder. It was Great Service over the last nine years that continued our loyalty to Zeigl getting us to where we needed to be to buy yet another Pathfinder. It was Great Service over the last nine years that continued our loyalty to Zeigler Nissan. Jimmy did a great job in the aftersales training. Rewarding overall experience! More

Excellent service, did not try to up sell me on things I didn't need. didn't need. More

Always exceptional,knowledgeable and courteous associates, particularly Andy, the Parts Manager and Danny in the Service Department. If not, we would go elsewhere. associates, particularly Andy, the Parts Manager and Danny in the Service Department. If not, we would go elsewhere. More

This dealership is the best. Exceptional, knowledgeable and courteous associates especially Danny, who is always so very competent and willing to take care of us. He actually cam Exceptional, knowledgeable and courteous associates especially Danny, who is always so very competent and willing to take care of us. He actually came right out when we pulled up. More

After my last visit and review, I received an immediate call from the service manager and was asked to leave the car for the service (to address the blind spot issue). I left the car and received Nissan-Ro call from the service manager and was asked to leave the car for the service (to address the blind spot issue). I left the car and received Nissan-Rogue, which helped me to continue my work/family commutations during the kicks absence. In a couple of weeks, they were able to fix the issue. I see the blind spot issue is resolved and will return to Zeigler for my next service and continue further. As the car was under an extended warranty, I paid $100 and the rest (over $2500) was covered under the warranty. Luis, special thanks to him for the work updates... Thank you, Zeigler, for taking care of my car. More