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Zeigler Kia of Holland

Holland, MI

4.8
148 Reviews
Zeigler Kia of Holland is a new and used Kia dealership in Holland, MI. Our expert team have a number of years experience who providing professional trade-in, purchases, and service assistance to drivers with 100% customer satisfaction. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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870 Chicago Drive

Holland, MI

49423

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Showing 148 reviews

March 31, 2021

Zero stars. The worst car buying experience. I was totally taken advantage of. "Lesson learned" as one salesman put it. Actually as the manager of sales put it. I can only hope the vehicle I ended up More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Caryn de la Rosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wagner
Mar 31, 2021 -

Zeigler Kia of Holland responded

HI! It’s never our intention (nor is it in our interest) to mislead any customer for any reason. We set expectations and, for one reason or another, we were unable to meet those expectations. We are sincerely sorry you did not enjoy our dealership. We want to assure you that your experience was a complete anomaly to the way our sales department works. Please contact our sales manager at (616)396-0441 if you’d like to discuss this any further. We are here to help resolve any concerns. Thank you. Best Regards, Jan, CEO of Customer Relations, jan@elhart.com.

March 21, 2021

Ben Comai was very professional throughout my car leasing experience. He was flexible and accommodating to my schedule. When I had questions Ben was completely informed and able to answer them accurately. He More

by Emmanuel Olmos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Comai
Mar 22, 2021 -

Zeigler Kia of Holland responded

HI Emmanuel, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and Ben will be thrilled to hear that he's been successful at this. Thank you for recognizing him. I'll be certain to share your compliments. Congrats on your new purchase! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

March 18, 2021

Great experience buying our very first Kia! We absolutely love the Soul. Everything went quickly and smoothly. Personal and professional service. Thanks for making it such a positive experience! More

by Janet Schnyders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Comai
Mar 19, 2021 -

Zeigler Kia of Holland responded

HI Janet! It was our pleasure to be of service. I'm glad we were able to help you with the purchase of your new Kia Soul. It's a beautiful car. Thank you for the opportunity to earn your business and please let us know if you have any additional questions. We're always happy to help. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

March 17, 2021

Ben made me feel at ease considering this was my first new car purchase. His knowledge and friendly nature made it a very smooth experience. All in all, he took exceptional care of me. More

by vansoesm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Comai
Mar 17, 2021 -

Zeigler Kia of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. Ben is a valuable member of our team. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

March 06, 2021

Everything went smoothly even when I changed my mind on what vehicle I wanted, they handled me with patience, thx so much! I love my new to me car! More

by tracyseppla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Van Huis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kealoha (KC) Rossiter
Mar 08, 2021 -

Zeigler Kia of Holland responded

Hi Tracy, Thank you for taking the time to share your feedback! I am very pleased to hear that our professionalism and great customer service has earned your business with your "new to me" car. We are committed to helping each customer get behind the wheel of an Elhart vehicle that accommodates their lifestyle and includes all the features that makes it their dream vehicle. Enjoy your sweet new ride. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 27, 2021

From the first day I was very comfortable working with Ben. He kept me updated on my order. Pickup day was great with the bow and red carpet. Makes you feel good and appreciated. He was very knowledgeable More

by sueb48888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Comai
Mar 01, 2021 -

Zeigler Kia of Holland responded

First of all, thank you very much for taking the time out of your day to write this stunning review! It is great to hear such amazing feedback from our customers. Ben is a valuable member of our team. Thank you for recognizing him and we are happy to hear that we have officially earned your trust. We look forward to working with you again in the future! Until then, if there is absolutely anything that we can do for you please let us know! See you soon. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 17, 2021

Elhart Kia is a great place to both purchase a vehicle from and get your car serviced. The staff is extremely friendly and responsive. I have found communication to be very professional and prompt. Eac More

by jasonsnyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Van Natter
Feb 18, 2021 -

Zeigler Kia of Holland responded

What a wonderful review! Thank you, Jason for giving us the opportunity to earn your repeat business and for filling out two reviews!! Our customer service is what we value most and it's wonderful to know that Tyler and Jeff have provided you with the best service possible. They are valuable members of our team. We look forward to seeing you again next time at your next service appointment! Until then, if there is anything that we can do for you let us know. See you soon and have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 11, 2021

Ben was great to work with. Very patient with all of our questions and requests. Everybody we came in contact with was pleasant and helpful. We appreciate that Elhart has chosen not to “gouge” Telluride cus More

by scole3335
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Comai
Jan 12, 2021 -

Zeigler Kia of Holland responded

Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and Ben will be thrilled to hear that he's been successful at this. He is a valuable member of our team. I'll be certain to share your compliments with him. Congrats on your new Telluride! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com.

November 15, 2020

Best car buying experience to date! Trent was very knowledgeable on Kias and got us into a Kia Niro same day. We appreciated his no pressure, friendly approach to sales and felt that he really wanted More

by Millie’s Mom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Meeuwsen
Nov 16, 2020 -

Zeigler Kia of Holland responded

Hi Millie's Mom! Thanks for highlighting Trent, who helped make this the best experience you ever had! He is a valuable member of our team. We appreciate the opportunity to earn your business and if you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 09, 2020

I’m in love with my new car! The people that helped me were amazing! Ben Comai helped me pick my car and sold me on everything. He was awesome and extremely nice and I felt very comfortable with him! Jenn More

by Delenacady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez,Brian Wagner,Ben Comai
Oct 12, 2020 -

Zeigler Kia of Holland responded

Thank you for taking the time to share your feedback! I am very pleased to read that Ben's great customer service has earned your business. He is a valuable member of our team and committed to helping each customer get behind the wheel of an Elhart vehicle that accommodates their lifestyle, budget and includes all the features that makes it their dream vehicle. We appreciate the opportunity to earn your business. Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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