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INFINITI Of Orland Park
Orland Park, IL
822 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 822 reviews
January 21, 2025
Epitome of a bad car salesman- kept playing games and changing the term sheet everytime I looked at it. Talking pricing strategy in front of my wife and I like we couldn't hear or existed. Had us there p changing the term sheet everytime I looked at it. Talking pricing strategy in front of my wife and I like we couldn't hear or existed. Had us there playing games for 6+ hours. Tried to low ball me on my trade using cheesy cliche phrases. Walked out and went to Carmax, recieved 6X for my trade and bought a new car in les than 1.5 hours. If Eddy is involved run out of this delaership!! More
by placek.mike
January 21, 2025
Customer service was great, very polite, answering my concerns, gave good feedback, recommend up to date maintenance needs, got me in and out quickly 😀. concerns, gave good feedback, recommend up to date maintenance needs, got me in and out quickly 😀. More
by DBALLARD1125
Verified CustomerEmployees Worked With
January 21, 2025
It's always a pleasure to come into the dealership, everyone is always so attentive and pleasant. everyone is always so attentive and pleasant. More
by SHH1173
January 21, 2025
My experience yesterday was OK. I did notice that there’s a lot of new people. Just not a bad thing. I did notice that there’s a lot of new people. Just not a bad thing. More
by LINDAMCARTER
January 20, 2025
My first time here was great. My service was quick and efficient. My service advisor Michael was pleasant and informative. My service was quick and efficient. My service advisor Michael was pleasant and informative. More
by TBALLARD
Employees Worked With
January 20, 2025
Costumer service is always amazing! !! But another thing that I like is enjoying a cup of coffee while I wait !! But another thing that I like is enjoying a cup of coffee while I wait More
by ENGOMEZ2@YAHOO.COM
Employees Worked With
January 19, 2025
Infiniti has been easy to work with and the customer service is always top tier. My vehicle was serviced due to a recall and service was done quickly and efficiently. Im so glad I chose Infiniti for my service is always top tier. My vehicle was serviced due to a recall and service was done quickly and efficiently. Im so glad I chose Infiniti for my vehicle and service needs. More
by kmhawkins27
January 18, 2025
The dealership was great! Faras was very helpful and great to work with and we love the new vehicle Faras was very helpful and great to work with and we love the new vehicle More
by JILLRIECHERS
Employees Worked With
January 17, 2025
I recently purchased a QX60 from Infiniti Orland Park, and I cannot say enough about the incredible experience I had. Ross (Client Advisor), Eddie (Sales Manager), and Lucas (Business Manager) went above and I cannot say enough about the incredible experience I had. Ross (Client Advisor), Eddie (Sales Manager), and Lucas (Business Manager) went above and beyond to ensure the entire process was seamless and stress-free. From the start, Ross walked me through every detail of the sale and placement over the phone, so when I arrived at the dealership, everything was ready. Eddie and Lucas worked together to streamline the process, ensuring I didn’t have to wait long. By the time I arrived, all I had to do was test drive, sign the paperwork, and drive off in my new QX60! Their professionalism, transparency, and efficiency made this one of the best car-buying experiences I’ve ever had. I felt informed and valued as a customer every step of the way. If you’re looking for top-notch service and a team that truly cares about your experience, I highly recommend Infiniti Orland Park. Thank you, Ross, Eddie, and Lucas, for making car shopping enjoyable and easy! More
by OLD III
January 15, 2025
Fantastic customer service provided by Christine G. She was professional, proactive, thorough and helpful. I was satisfied with the service that I received at Infiniti of Orland Park. She was professional, proactive, thorough and helpful. I was satisfied with the service that I received at Infiniti of Orland Park. More
by FRANKL2828
Employees Worked With
