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Zeigler Hyundai of Holland

Holland, MI

Overview
Employees
Reviews
Vehicles
4.8
776 Reviews
Zeigler Hyundai is a new and used dealership in Holland, MI, that specializes in selling, servicing, and financing new and used cars, trucks, and Hybrid vehicles near Grand Rapids and Wyoming. Visit us for a competitive deal on a new Hyundai Accent, Hyundai Elantra or Hyundai Ioniq Hybrid. Our dealership is proud to have a service center on-site and is eager to assist you with your next oil change or brake service.
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800 Chicago Drive

Holland, MI

49423

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Showing 776 reviews

June 05, 2024

Terrible customer service. The sales manager turned down two cars sale in less than a minute phone conversation. Very poor sales and customer orientation. Because, they dont ha More

by blue0730
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Skye Musk
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Zeigler Hyundai of Holland responded

Hi blue0730, we are sorry you didn’t enjoy our services. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. I spoke with our sales manager. Due to the fact that the new incentives were not out yet he didn't want to over-charge you for a vehicle using past incentives. We are very sorry for your experience and we appreciate you sharing your review with us. Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

Jun 12, 2024 -

blue0730 responded

He could simply offered a call back vs saying he cannot do anything. Basic customer service. Fox quote me and got my Santa Fe the next day, way different culture and customer care

Jun 12, 2024 -

Zeigler Hyundai of Holland responded

HI! Thank you for bringing this matter to our attention. We regret that you had this experience at our dealership and we will use this as an opportunity to improve. I will be sure to share it with our management team. Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

June 03, 2024

WORST service ever! They sold a car out from under us after lowering the price by $1,000. WHAT A BUNCH OF CROOKS! More

by annallevataylor
Recommend Dealer
No
Employees Worked With
Caryn de la Rosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Musk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Van Huis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Zeigler Hyundai of Holland responded

HI Ann, I'm sorry you didn't enjoy our services. I asked my sales managers and GM about your review and are not aware of this issue. Our top priority continues to be providing our customers with the best customer service possible and I would like to speak with you directly in order to learn more about your experience, please call me directly at (616)546-6136. Best Regards, Jan

May 31, 2024

I had such a pleasant experience. Kim was very professional and knowledgeable! Thank you so much! More

by jsphtocco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also Skye and his colleague in finance.
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Jun 03, 2024 -

Zeigler Hyundai of Holland responded

Hi jsphtocco! Thanks for highlighting Kim who helped make this such a great experience! She is a valuable member of our team. Thank you for the opportunity to earn your business! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

May 31, 2024

The dealership was clean and I was greeted immediately with a smile by Kim. She ensured my needs and concerns were taken care of. More

by shillika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our finance lady (brown hair)
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Jun 03, 2024 -

Zeigler Hyundai of Holland responded

Hi Shillika, Thank you for taking the time to provide us with this excellent review! We are always thrilled to hear from our happy customers. We strive for friendly and efficient service in all that we do, and we are pleased to learn you were able to experience that first-hand. We appreciate your compliments of Kim, she is a valuable member of our team. I will be sure to share your kind words with her. Thank you for the opportunity to earn your business. Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

May 25, 2024

Knowledgeable and friendly. Went above and beyond to ensure my satisfaction! Will definitely recommend to family and friends! More

by Iqmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Zeigler Hyundai of Holland responded

HI! Thank you for taking the time to provide us with this excellent review! We are always thrilled to hear from our happy customers. We strive for friendly and efficient service in all that we do, and we are pleased to learn you were able to experience that first-hand. We appreciate your compliments of Kim, and I will be sure to share your kind words with her. Please let us know if you need anything else. We are happy to help any time. Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

May 24, 2024

We had a great experience with Ziegler Hyundai Holland. From test driving our new Pallisade Calligraphy last week, through to purchasing it today! Kim Foster at Ziegler was very knowledgeable, and a f More

by Karina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Zeigler Hyundai of Holland responded

Hi Karina, we would like to thank you for taking the time to give us your feedback. It is wonderful to hear that Kim was able to provide you with a great experience! We really appreciate this feedback and I'll be certain to share your compliments. Please keep us updated if there's anything else we can do for you! Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

May 22, 2024

Kim was a very accommodating and positive person. She was very helpful explained every detail and questions I had. More

by cho.yoora00
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Zeigler Hyundai of Holland responded

HI cho.yoora00! Thank you for the opportunity to earn your business. Kim is a valuable members of our team and I am glad she was able to fulfill your driving dream. Please let us know if you have any questions and we will show you this same outstanding customer service. Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

May 20, 2024

I recently had the pleasure of working with Kim Foster, and it was a wonderful experience. Kim's professionalism and friendly demeanor made the entire process smooth and enjoyable. She listened to my needs More

by TRACYMORGAN2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Zeigler Hyundai of Holland responded

HI! Thank you for taking the time to give us your feedback and this 5-star review. It is wonderful to hear that Kim's professionalism and friendly demeanor has earned you trust and provided you with a great experience! She is a valuable member of our team. I'll be certain to share your compliments with her. Please keep us updated if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

May 20, 2024

The dealership has very helpful and has knowledgeable employees. I felt very welcomed and respected by my sales lady Kim and my financial guy Corey. More

by THELL.OCONNOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Olaniyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Zeigler Hyundai of Holland responded

HI THELL.OCONNOR! Thank you for taking the time to write such a great review and congrats on your new vehicle! Kim and Corey will be thrilled to hear how their great customer service has produced another satisfied customer. They are valuable members of our team. I'll be sure to pass along your compliments to them. We appreciate the opportunity to earn your business, and look forward to seeing you again in the future! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

May 16, 2024

Fantastic experience through the entire buying process for my new Santa Fe hybrid from Kim at Zeigler Hyundai More

by brittneypostma
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Zeigler Hyundai of Holland responded

Hi brittneypostma, We are very happy to hear that we have earned your business! Thank you for taking the time to write such a great review in regards to working with Kim. Our customer service is what we value the most, and we are happy to hear that you were 100% completely satisfied. If there is anything that we can do to help you, just let us know. Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

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