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Zeigler Hyundai of Holland

Holland, MI

4.8
778 Reviews
Zeigler Hyundai is a new and used dealership in Holland, MI, that specializes in selling, servicing, and financing new and used cars, trucks, and Hybrid vehicles near Grand Rapids and Wyoming. Visit us for a competitive deal on a new Hyundai Accent, Hyundai Elantra or Hyundai Ioniq Hybrid. Our dealership is proud to have a service center on-site and is eager to assist you with your next oil change or brake service.
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800 Chicago Drive

Holland, MI

49423

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Showing 778 reviews

September 18, 2020

Overall ok although on my 2020 palisade coming in for my 2nd oil change some how the oil filter was not put on properly and I had a leak in the garage and about 30 miles from home. They did remedy the probl More

by JJK717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Zeigler Hyundai of Holland responded

HI! Thank you for taking the time to let us know how we did. I'm glad our service team remedied the problem and gave you a free oil change for next time. We regret you had a negative experience, and will use this as an opportunity to improve. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 17, 2020

Rod is always great to work with when I bring my vehicle in for service! He even backed my car into the shop after it was serviced so I wouldn't have to walk too far as I just had hip surgery. More

by BUGS_BUNNY_MCM
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Zeigler Hyundai of Holland responded

HI, thank you for the top marks, and for taking the time to leave this review. Rod is a valuable member of our team and I will be sure to share your compliments with him. Please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 14, 2020

Made it easy doing with businesses with you. I was able to drop off the night before and pay over the phone for easy pick-up. More

by JIM.KLEINCKJ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Zeigler Hyundai of Holland responded

Hi Jim, we are very happy to have provided you with such a positive experience! I will share your compliments with Rod. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 14, 2020

I took my car in because of a recall issue. I was advised there was nothing wrong with the car and nothing was explained. What upset me MORE than anything was that No One, NO ONE was wearing a mask! More

by KIMPJK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rod McKenzie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Zeigler Hyundai of Holland responded

HI. Thank you so much for your feedback. We have made it mandatory that our staff wear masks. We also require them to practice social distancing and not shake hands. We’re sorry you experienced otherwise at your last visit. We are working hard every day to enforce these new protocols to keep our facilities healthy and safe for you and our staff. We are very sorry for your experience. I will share your comments with our Service Director, Frank Siebart. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 14, 2020

People were very friendly. The waiting room was safe in these Cohvid days. The whole place was clean. Work was done professionally and on time. More

by snjsuman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Zeigler Hyundai of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience and that your felt safe at our dealership. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 10, 2020

Parts department was very pushy and threw an attitude when they clearly did not mention certain statements, when I brought more business. Very disappointed with how I was treated. More

by SNOWPEACH5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rod McKenzie
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2020

Excellent customer service. As always, done as quickly as possible. Won’t go anywhere else. The employees here are always friendly and very helpful with the needs of my vehicle. More

by STAN.JEREMIAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Zeigler Hyundai of Holland responded

Thanks for highlighting our friendly and helpful staff who helped make this such a great experience! I'm glad everything was done quickly and to your satisfaction. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 07, 2020

very helpful and accommodating staff. initial inquiries and help received via phone. no bait and switch (unlike experience at another dealership). traveled a distance to pick up car and felt quite welcom More

by trivedip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Zeigler Hyundai of Holland responded

Thank you for taking the time to write such a great review and congrats on your new car! Skye and Ben will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your compliments to them. Please keep us updated if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 05, 2020

Just went to look at cars (used) and found a brand new car for a great price, so we bought it. Conrad Riquelme was very helpful, no high pressure sales here. They offered me a fair deal for my trade in, More

by Bruceskiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skye Musk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad Riquelme
Sep 08, 2020 -

Zeigler Hyundai of Holland responded

Hi Bruceskiles, we are delighted to hear that Conrad was able to provide excellent customer service throughout your entire visit with us. It's wonderful that you felt welcomed without any added pressure from him while making such an important decision. We are looking forward to seeing you again! Thank you for the opportunity to earn your business. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 03, 2020

Love my new Tucson! Pleasantly surprised and glad for the transparency on pricing and discounts at Elhart! I didn’t have to deal with smoke and mirrors as I had at another dealership. Thank you Conrad Riquel More

by JulieJ
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Riquelme
Sep 04, 2020 -

Zeigler Hyundai of Holland responded

HI! Thank you for writing this awesome review, JulieJ! At Elhart our vision is to be the best place to work, buy and service vehicles and our Elhart Smart Price is our promise that we rigorously research all new and used vehicle prices online to make sure that our vehicles are priced competitively and fairly. We are very happy that you experienced our vision and smart price promise at Elhart Automotive Campus. Thank you for recognizing Conrad, he is a valuable member or our team. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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