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Zeigler Hyundai of Holland

Holland, MI

4.7
781 Reviews
Zeigler Hyundai is a new and used dealership in Holland, MI, that specializes in selling, servicing, and financing new and used cars, trucks, and Hybrid vehicles near Grand Rapids and Wyoming. Visit us for a competitive deal on a new Hyundai Accent, Hyundai Elantra or Hyundai Ioniq Hybrid. Our dealership is proud to have a service center on-site and is eager to assist you with your next oil change or brake service.
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800 Chicago Drive

Holland, MI

49423

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Showing 781 reviews

December 23, 2020

Great location, we were immediately met and checked in the service area, charges were explained very well, work was completed in a timely manner, the service waiting area could be a bit larger, all in al More

by tlicatesi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Zeigler Hyundai of Holland responded

HI! It is great to hear everything was done quickly and our service team explained everything very well to your satisfaction! We appreciate the opportunity to earn your business. Have an awesome day! Merry Christmas, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 22, 2020

Came in for oil change, winter tire change and alignment. Rod was very pushy on the phone and even more so in person. When I called to see if my car was done he told me to wait 20 mins and then head in, whic More

by BRYAN921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

Great service experience. Friendly, quick (in and out in less than 45 minutes) and spot on. I like the fact that they communicate. You speak to a live person and then they send reminders to my phone. Easy. More

by erichschroeder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Zeigler Hyundai of Holland responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate the opportunity to earn your business. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 21, 2020

Exceptional sales staff - knowledgeable, friendly, no pressure. Thank you Ben Marietta for all your help! Very nice prep too - my new Hyundai was gleaming when I picked it up! More

by DM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer OBrien-Martinez, Zack DeVrow
Dec 22, 2020 -

Zeigler Hyundai of Holland responded

Hi DM! Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words about Ben Marietta, and I will be sure to share your thoughts with him. We thank you again for visiting our dealership and for this great review, and enjoy your new Hyundai! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 20, 2020

Awesome dealership! Salesperson Ben Marietta is great to work with. Helped us in the purchase of our two Tucsons. Love them! Service department has been great to work with. Highly recommend! Jim G. More

by jimgglmachine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Zeigler Hyundai of Holland responded

Hi, it was a pleasure to read about your recent experience with our dealership. Ben will be thrilled to hear how his great customer service has produced another satisfied customer. I'll be sure to pass along your kind words. Congrats on your new Tucson's! We appreciate your business, and we look forward to seeing you again in the future! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 17, 2020

Rod in service is absolutely amazing. Completely professional, courteous, and understanding . I appreciate all his efforts in expediting the repair and his help with the warranty process. More

by ddevries0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Zeigler Hyundai of Holland responded

Hi, thank you for taking the time to write such a great review! Rod strives to create a positive service experience for every customer, and he will be thrilled to hear that he's been successful at this. I'll be certain to share your compliments of being professional, courteous, and understanding with him. We appreciate your business, and let us know if there's anything else we can do for you! We're always happy to help. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 15, 2020

Excellent service! I was able to get in for an appointment quickly and the service was performed faster than expected! I really like my new tires! More

by Wede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Zeigler Hyundai of Holland responded

HI! It is great to hear everything was done quickly and to your satisfaction! Enjoy your new tires! Thank you, and have a fantastic day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 14, 2020

I especially like the service there. It has changed a bit though. Usually in the passed my car would be washed and vacuumed, it wasn't. More

by giovannakelsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Zeigler Hyundai of Holland responded

HI. Thank you for letting us know how we did. I shared your comments with our Service Director, Frank Siebart. With the pandemic we are be extra cautious and not getting inside our customers vehicles if we don't have too. Keeping our customers and employees as safe as possible. We do not wash vehicles if it's raining outside. If it wasn't raining and your car wasn't washed, we would like to personally apologize for that. Our top priority continues to be providing our customers with the best customer service possible. Thank you for the continued opportunity to earn your business. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 12, 2020

Horrible customer service, spoke with Rob back in Aug to get my car fix. Said he ordered the parts, called a few weeks to see if the parts were gotten yet, but the said they were on back order. Called again More

by jojo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Landall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

Excellent service. Friendly and cheerful. Work is always done on time and well. Rod M. Is always on station and ready with a kind word and is always upbeat. More

by kmhorjus
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Zeigler Hyundai of Holland responded

HI, we appreciate the opportunity to earn your business. Thank you for recognizing Rod as he is a valuable member of our team. We really appreciate this feedback and I'll be certain to share your compliments. Please keep us updated if there's anything else we can do for you! Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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