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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.5
1,507 Reviews

1,507 Reviews of Zeigler Honda of Racine - Service Center

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November 02, 2023

Horrible customer service ! !! Talked to me like I was stupid and didn't know anything More

by jalnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2023 -

Zeigler Honda of Racine responded

Hello, Thank you for bringing your recent experience to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Gianna Squillo Customer Relations Manager 630-454-1572 giannasquillo@zeigler.com

November 02, 2023

On top of what I brought it in for, they gave my car a thorough check and found things that were leaking and needed to be fixed under my warranty. They also took care of some maintenance things that would More

by jean921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Zeigler Honda of Racine responded

We appreciate you taking the time to leave us a five-star review. It brings us joy to learn that our Service Team took care of your maintenance needs in a quick manner. Your business is valued and we hope you continue to choose Zeigler Honda of Racine.

November 01, 2023

Service as well as check in is easy, friendly and quick. They inform you of what needs to be done but also prioritize everything for you. More

by DONKOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Zeigler Honda of Racine responded

Thank you for the amazing feedback. Our Service Team at Zeigler Honda of Racine is always here to help!

November 01, 2023

The service was very good. All my questions were answered by the serviceman and I was very satisfied. More

by WILLINGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Zeigler Honda of Racine responded

Thank you for the 5-star rating and great review. We are delighted to know that our team provided good service and if you need anything else from us at Zeigler Honda of Racine, please let us know!

November 01, 2023

Always very kind and make sure you are satisfied. Feel like they actually care about customer satisfaction. More

by NICKI.AUSLOOS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Zeigler Honda of Racine responded

Thank you for the positive feedback! We are always here to help at Zeigler Honda of Racine!

November 01, 2023

Appointments are prompt. service dept very polite, friendly and informative. Waiting area nice and clean. More

by LJENSEN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Zeigler Honda of Racine responded

We appreciate your feedback. We are happy to know that you enjoyed our Service Department at Zeigler Honda of Racine and we are always here to help!

October 31, 2023

I think Zeigler Honda of Racine is a great dealership. The wonderful people are very professional, courteous, and they do great work. More

by robertallanphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom five stars
Oct 31, 2023 -

Zeigler Honda of Racine responded

Thank you for the excellent review! Our team is devoted to providing our guests with a courteous, professional, and memorable experience. Zeigler Honda of Racine welcomes you back!

October 30, 2023

Questionable service. Tech said my tires were good at 8 / 32. They are less than 5 (getting new ones) Said I denied air and cabin filters, I was never contacted or asked i More

by KAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech Yuniel Rodriguez
Oct 30, 2023 -

Zeigler Honda of Racine responded

Karen, I would appreciate the chance to speak with you regarding the overall quality of your recent service experience. At your own convenience, please feel free to reach out to me directly. I look forward to connecting with you. Thank you. Best, Gianna Squillo Customer Relations Manager 630-454-1572 giannasquillo@zeigler.com

October 30, 2023

Prince did a great job communicating with me and making sure my work was done on time. Thank you! More

by acvincer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Zeigler Honda of Racine responded

Thank you for choosing Zeigler Honda of Racine for your servicing needs! We are glad to know that you enjoyed working with our Service Team and that you are satisfied with the work. Let us know if there is anything else we can help you with!

October 29, 2023

Always helpful and reasonably cost wise. Will continue to use their services in the future. More

by stan.timm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ingram
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Zeigler Honda of Racine responded

Thank you for choosing Zeigler Honda of Racine for your servicing needs, Stan! Our team is ready to assist you when needed. Until next time!

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