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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.6
1,456 Reviews

1,456 Reviews of Zeigler Honda of Racine - Service Center

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February 02, 2025

Service department, 2 hour oil change and my HRV is ready and washed, they are holding the paperwork for the last 30-mins. Don't go here for quick service, what a Friday night waste of time. More

by Wisconsin730
Recommend Dealer
No
Employees Worked With
Service department, 2 hour oil change and my HRV is ready and washed, they are holding the paperwork for the last 30-mins. Don't go here for quick service, what a Friday night waste of time.
Feb 06, 2025 -

Zeigler Honda of Racine responded

Hello, We appreciate you sharing your service experience. I'd be interested in learning more about your review. Please feel free to contact me directly at your earliest convenience. Best regards, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

February 02, 2025

As always, Prince delivers great service on my vehicle with excellent customer service to me. Kept me updated while I was out shopping waiting for my car to be done; it was done early and he assured me it More

by DIAMONDCIERRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your positive experience with us. We're truly pleased to know that our team took good care of your vehicle and kept the process smooth for you.

February 02, 2025

Environment wasn't welcoming, shuttle service is horrible. I wouldn't recommend service there. They also left undercoating overspray all over my exhaust pipes and fender liners. More

by Tsi Thao
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nico Bilotti
Feb 03, 2025 -

Zeigler Honda of Racine responded

Hello Tsi, I appreciate your feedback, as it helps us continue to improve our customer experience. I would like the opportunity to learn more about your overall experience with our Service Department. Please feel free to reach out to me at your convenience to discuss this matter in greater detail. Best, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

February 02, 2025

Everybody was easy to talk to only thing I didn’t like is I had an appointment for an oil change and it took an hour and 15 minutes I thought that was a little excessive More

by 3POTWASKA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your feedback! We are happy to know that our team was friendly, and if you would like to discuss your wait time further, please contact us at Ziegler Honda of Racine!

February 01, 2025

I have used Zeigler twice and both times I have been left unsatisfied. The service department should make customers happy. More

by dhunkel4051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Whittaker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Zeigler Honda of Racine responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here. I would like the opportunity to discuss your recent visits with our Service Department. Can you please contact me directly at a time that works best for you? I look forward to hearing from you. Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

January 31, 2025

Great customer service! Everyone is very friendly . I had my oil change and I want to thank Vinnie for taking so good care of me. More

by Connie Palacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinnie
Jan 31, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your positive experience at Zeigler Honda of Racine. We're pleased to hear our team made your oil change visit pleasant. Take care!

January 31, 2025

COURTEOUS AND EFFICIENT - BUT ENTRANCE TO GARAGE IS TOO COLD AND CONGESTED TO COMPREHEND PROCEDURES. More

by seboehm2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Zeigler Honda of Racine responded

Thank you for your feedback. We appreciate your patience regarding the garage entrance and are eager to assist further at Zeigler Honda of Racine. Please let us know if you’d like to discuss this in more detail.

January 30, 2025

Words can’t not explain how great this service center is, the same goes for the staff. I’ve always been treated like family instead of a customer. Which is why I continue to get all of my vehicles serviced a More

by BITW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Zeigler Honda of Racine responded

Thank you for your kind words. We're happy to hear about your positive experiences with our team and appreciate your recommendations. Looking forward to servicing all of your vehicle needs at Zeigler Honda of Racine again soon.

January 27, 2025

Professional customer service. Responsive and upfront. The customer waiting area need upgrades. The furniture needs to be replaced in waiting area. Overall I am pleased and very ha More

by guddu301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Conforti
Jan 27, 2025 -

Zeigler Honda of Racine responded

Thanks for visiting Zeigler Honda of Racine and sharing your thoughts. We're pleased to hear about your experience with our customer service. Your feedback on the waiting area is appreciated, and we wish you well.

January 27, 2025

They gave me lowest price on vehicle I wanted to purchase and we're friendly to deal with. More

by w_kedinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Zeigler Honda of Racine responded

We're glad to hear you had a positive experience with us at Zeigler Honda of Racine. Thank you for your feedback.

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